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Bryan H
Customer Reviews for Cambridge Elite Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kaleb was there from start to end Thanks
VICTOR PThe customer service at this location is terrible! What a rude guy!!! Never again will I rent from this location
Renee OWe picked up the truck which was old and barely working. It had less than 25% gas and the dollies that we ordered weren't there. We were told to go pick them up at another location. This location also charged us that mileage to go pick up the dollies. Once we arrived at the second location we were told we had to pay for the dollies and bring them back there before returning the truck. We decided to cancel the reservation and return the truck. The rep at the original location told us we would only be charged $10. I just received my bill and we were charged $42.65 and didn't get to use the truck! I am a regular user of Uhaul and was very disappointed at the way I was treated today. You need to vet these partners more thoroughly. I need a truck tomorrow but I am very apprehensive about using Uhaul again.
Darrnell PCumplan la entrega por mostrador, perdí mucho tiempo
Cesar PReseal the windshield from leaking water
Austin BFriendly people
Vladimir KFriendly,professional people
Vladimir KGreat customer service. Reliable and there when you need service A+
Franklin GI showed up to return my rental early but during operating hours. No one was there. Took a while to get the guy there. I need to call U-Haul because I was charged more than I should have been. A plus was after sitting outside in the HEAT waiting for him to show up he did bring a cold water bottle.
Debbie W