Customer Reviews for Cracker Barrel #3
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cracker Barrel #3
Not familiar with this location but was told by UHaul that I had to drop off here or get charged more. Was not told this when I rented trailer. People were very nice at drop off but place was a convenient store-not impressed
Had to wait on the owner to arrive about 20-25 minutes. Other clerks could not handle the rental. Owner was helpful in that we did not have the proper hitch. He directed us to a retail place close by to purchase one.
Horrible experience, called the ownr to drop off my dolley and to renew the rental and he charged me an extra day for the dolley and never renewed the rental, causing late fees and doubled the rate I would be paying for on the rental.
I would like to speak to a representative to get my price properly reflect my rental.
Good grief, are you guys serious? No signage, couldn't even tell it was a U-Haul place until I found a clerk inside to ask!
Truck had to be swept clean. Gas level was marked incorrect. Attendant had left just before the appointed pickup time - corrections & rental had to be completed over the phone. Recommend next customer to not accept this location.