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Richard D.
Customer Reviews for Cubby Hole Louisiana 1 Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
really nice people. They were very helpful with our rental. We would certainly rent from here again.
Dana P.Quick check-in, helpful employee who backed up the trailer for me, very friendly people.
Steven S.The U-haul's tires were very worn down on the rear to begin with. If it had been raining, I would not have been comfortable driving it. Also, while driving it, the check engine warning light came on. When I would apply the brakes as I approached a red light, the engine would " over-rev" and would do this every time when coming to a stop. The engine warning light was on for approximately 4hrs out of my 8 hour trip which made me very nervous and upset as thought I was going to break down. Just not a great experience for the almost $600.00 I paid for the unit.
Richard D.Very professional.
Monica B.The woman who helped us drop off our truck was very nice and considerate. Made my poor experience at pick up not as upsetting.
Jacy Cate V.No problems Great service during pickup & delivery
JOSEPH C.Very helpful and friendly
marjorie C.The service from the entire staff was impeccable! Please just continue this trend. Also, it is exceptionally clean inside and well organized and decorated. Thank you
Sherry D.You have to be able to back the trailer to return here. That is not a good solution for me.
Thomas G.Erica is awesome! This store was a wonderful U-Haul equipment renting experience.
Todd T.Everything was great. Me and my family will use uhaul from now on.
Brian K.Excellent, quick in and out!
Omar E.Outstanding job!! Love the team at this location. Great attitude of service.
PATRICK N.You did just what we needed. Thanks
Stephen M.Smooth experience.
David H.Staff was awesome. Entire facility is in order and clean.
Donovan H.Checkout process was delayed due to malfunction of IT system
Michael A.Very smooth and quick. John did great job Thanks
Omar E.The front desk lady was fast a friendly.
steven H.The staff was extremely helpful and friendly. They were a joy to work with! Thank you and God bless!
Terri R.This is hands down the best U-Haul around. The staff are super friendly and helpful, and Donnie always makes hooking up and returning the trailer an ease. See you next time!
James P.Convenient
Kevin S.The staff was very helpful and friendly!
Amber D.The online checkin option takes way too long. It's easier to just go inside and let them handle everything than doing it online.
Joseph A.very easy check in. Attendants very helpful
Leonard P.This location was thousand percent better than the location in Gretna Louisiana.
Wayne M.Will used them again
Alejandro H.Very friendly and helpful.
Paula P.Very great service professional and courteous will definitely use again and recommend
Marquadis A.Easy and efficient pick up of the cargo trailer. From the front office to the hook up, it was a smooth snd efficient process. Thank you.
Monnita B.Friendly and courteous staff
Paul H.Erica was AWESOME!
Yashawnda C.Nothing,we have Excellent Service,From the beginning to the ending,Thank You!!!
Jacqueline H.Excellent service. Very pleasant and professional service members. I had to change my pickup time, without any problems. Will definitely use Cubby Hole again.
JAMES A.Clean out front interior better. Warn customer of water leakage in vehicle.
Phylisca G.Great place and service!!
Roy P.Very helpful and quickly got me checked out.
Kevin B.All of the staff was very friendly and helpful!
Rudy H.Your system is broke. The last two times that I have see your company are the last. The time on august you over charged me and would not refund. I spent hours in the phone trying to resolve. This time I turn the rental in early and I'm charged $2.00 because even though it's not in the same city it closes at to me drop off. It was 1.50 mile from my drop off.
GEORGE F.Man you guys are awesome keep up the good work. I love the way you guys treat each other like family.
angela P.Christy at the front desk was very helpful and was very nice
LaDoriscia M.Everything was excellent from the moment I walked in! The facility itself was decorated beautifully for Christmas! The two staff on site were helpful, had beautiful smiles on their face and greeted me with enthusiasm! They were also very helpful and helping me decide what I needed to do and were most polite ! 100%. The same when I returned rental !! Even the gentleman who came to help me unload ! Excellent! Would highly recommend!!
Angela B.Make sure the maintenance on the vehicles are maintained. The ride was horrible but the customer service was great.
SHONDA J.Friendly and courteous!!!
Jason M.Customer support was excellent and friendly!
Lori G.Great customer service and friendly!
Kiwana R.A most pleasant experience. All staff were friendly and helpful.
Louis C.