I was expecting to pull into a business and instead pulled into what looked like a home with MANY cars and a single limo in the “parking lot”. When we arrived a man was walking into the house however when I knocked several time no one answered until the 3rd knock, it was a woman who barely spoke English and barely opened the door I explained I was dropping off a ihaul and she called someone after closing the door on me I waited another 7-8 minutes before ringing the doorbell and she again pulled out her phone and again calling someone so I asked how long this would take and she rudely pointed the the side doors. I then knock on the side door and a man who clearly just rolled out of bed stumbled out not saying a word except doing something on his phone. Over terrible drop off location, although it was the closest in proximity I would have rathered to drive further to an actual U-Haul location.
Tamara D
Customer Reviews for Prime Limousine Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Signage instructing where/how to pick up rental equipment.
Cory HI am super impressed. I had the opportunity to use your service twice in the last four days. The first encounter required me to deal directly with Micheal Arnold, Area Field Manager. He was awesome and made the process easy and simple. The second time I used the online service with no interaction with a customer service person and it was excellent as well. You guys are doing great keep being innovative and stay relevant. Cheers, Wayne Lowry
Wayne L