Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I never received a final itemized bill. The money was just deducted from my card. This is highly unacceptable. Other than that everything was great.
Jessica Hockemer
Rating:
5.0
Excellent service
Allen Griffin
Rating:
5.0
Customer did not leave a comment.
Angela Longo
Rating:
5.0
Crystal, Dean, and the whole team are excellent to rent from!
Hannah Jaicks
Rating:
4.0
Customer did not leave a comment.
Therese Hinshaw
Rating:
5.0
Customer did not leave a comment.
Kelly Bergeson
Rating:
4.0
Do a walk around and note any issues (graffiti, dents, etc.) on the rental form.
Robert Beale
Rating:
5.0
Customer did not leave a comment.
Catherine Lang
Rating:
5.0
Customer did not leave a comment.
Catherine Lang
Rating:
4.0
Only dropped off truck via web app
Jana Gallina
Rating:
5.0
Great people, very responsive and helpful.
Vail Bello
Rating:
5.0
Awesome people, great place!
Vail Bello
Rating:
4.0
Customer did not leave a comment.
Jessica Coelho
Rating:
4.0
Customer did not leave a comment.
Jessica Coelho
Rating:
5.0
Customer did not leave a comment.
Trina McCullough
Rating:
5.0
Excellent service and equipment.
robert schultz
Rating:
4.0
Customer did not leave a comment.
Joe Linduska
Rating:
5.0
Customer did not leave a comment.
lori hiniker
Rating:
4.0
The personnel are friendly and helpful. They made the pick-up easy and checked out the trailer and connections prior to my leaving the site. Made the hook-up very easy for me.
PAUL DEAN
Rating:
5.0
Online reservation and check in was good, location pickup very helpful with finalizing contract and hooked up the trailer for me!
TIM JONES
Rating:
5.0
Customer did not leave a comment.
joe null
Rating:
5.0
I would recommend this location for your rental needs! Very easy rental process and great service!
HOLLY BALCH
Rating:
5.0
They helped me detect a tire on the trailer that was getting flat, due to a nail. This discovery enabled me to get that tire repaired before I loaded the trailer. This set of preventative measures helped me to avoid the major hassle of having tp deal with that flat tire issue in the middle of my 7-hour trip the next day.
Brenda Kirkley
Rating:
5.0
Very helpful!!
Lorri Tappero
Rating:
5.0
Customer did not leave a comment.
Marlisa Papp
Rating:
4.0
Customer did not leave a comment.
Bill Wagner
Rating:
5.0
Customer did not leave a comment.
ruger Biege
Rating:
5.0
Customer did not leave a comment.
Kamella Gudgel-Lema
Rating:
5.0
Customer service was friendly and professional! They made the whole experience easy. The cost was excellent!! I would highly recommend them.
Dianna Peterson
Rating:
5.0
Very helpful and friendly
Bart Laybourne
Rating:
5.0
Customer did not leave a comment.
Steven Beyer
Rating:
5.0
Customer did not leave a comment.
Kevin Kapalka
Rating:
3.0
Customer did not leave a comment.
Iona Davis
Rating:
5.0
Customer did not leave a comment.
LEONARD PASTRAMA
Rating:
4.0
Not much to improve as the truck came in the night before and I needed it in the morning, so not much time for the site to prep it. Accommodating staff especially in the wintery storm they had.
JEFFREY KLAR
Rating:
5.0
Customer did not leave a comment.
JAMES SWEENEY
Rating:
3.0
Tires were bald when I showed up to pick up my reservation and not safe for travel.
JACQUELINE KORBET
Rating:
5.0
Customer did not leave a comment.
WILLIAM CANADY
Rating:
5.0
Great customer service
LAWRENCE MENDOZA
Rating:
5.0
Customer did not leave a comment.
Kelly Cook
Rating:
4.0
Customer did not leave a comment.
GEORGE LAMPMAN
Rating:
5.0
Customer did not leave a comment.
KIRK KIZZAR
Rating:
5.0
Customer did not leave a comment.
GEORGE BILINSKY II
Rating:
5.0
Nothing to improve! Everything worked perfectly!
KENT EDWARD DUGHMAN
Rating:
5.0
Customer did not leave a comment.
Michael Watson
Rating:
5.0
Customer did not leave a comment.
Louis Reynolds
Rating:
5.0
Customer did not leave a comment.
Scott Forristall
Rating:
5.0
Customer did not leave a comment.
Louis Reynolds
Rating:
1.0
Owner (Dad) was rude, seemed mad we were wearing Covid masks. Threw contract at me twice, place was a mess. Put in wrong return place then didn’t know how to change. Younger man (son)? obviously frustrated at older mans ineptitude with computer, he a least was a bit politer. No Covid protocols in place, picked up truck and ran, will never go back there to pick up again.
Stephanie Dueck
Rating:
5.0
U rock
ROB EDWARDS
Rating:
3.0
Customer did not leave a comment.
Shannon Kalsta
Rating:
5.0
Customer did not leave a comment.
David Holm
Rating:
4.0
Price was to much
Delene Dormer
Rating:
4.0
Our dolly was difficult to use on stairs.
Stella Anderson
Rating:
5.0
Customer did not leave a comment.
james hagenbarth
Rating:
4.0
Customer did not leave a comment.
Heather Bunch
Rating:
5.0
Customer did not leave a comment.
Michael Benge
Rating:
5.0
Worked with Dean & Toby on this rental. Both were very helpful & friendly!
Dan Cripe
Rating:
5.0
Customer did not leave a comment.
Ronda McEwen
Rating:
5.0
Customer did not leave a comment.
ron loge
Rating:
5.0
Everything was great.
Edwin Hubbard
Rating:
4.0
Simplefi your rental process. Too much personal information required.Drivers license wife’s name and telephone number. Home address. The people were very nice and helpful.
W. G. Gilbert
Rating:
5.0
Bring these guys doughnuts!
John Cornia
Rating:
4.0
You can reimburse me for the gas because I needed to fill it in order to get home and that cost me $60 dollars and I got it with a quarter tank and left it with a 3/4 tank and thats bullshit
Mark Waldrup
Rating:
5.0
Very helpful and knowledgeable.
Summer Bourassa
Rating:
5.0
Customer did not leave a comment.
John Dillon
Rating:
5.0
Customer did not leave a comment.
K Clark
Rating:
5.0
Very friendly and knowledgeable staff. Willing to assist and inform.
Norman Jarvis
Rating:
5.0
Customer did not leave a comment.
John Dillon
Rating:
5.0
Customer did not leave a comment.
Richard Lingford
Rating:
5.0
Customer did not leave a comment.
Preston Cannady
Rating:
5.0
Customer did not leave a comment.
John Dillon
Rating:
5.0
Customer did not leave a comment.
Samuel Syck
Rating:
5.0
Customer did not leave a comment.
Richard Smith
Rating:
5.0
Nice people--very helpful, friendly, and knowledgable.
Richard Smith
Rating:
5.0
He was very helpful and kind
Sarah Woomer
Rating:
5.0
Customer did not leave a comment.
Scott Forristall
Rating:
4.0
Kind, laid back - family owned atmosphere. They were clearly more about customer service and less about squeezing every dollar they could get out of me. Thanks.
Tasha Felton
Rating:
5.0
Customer did not leave a comment.
Stephanie Drinkall
Rating:
5.0
Crystal and Toby were great. The whole family is great.
Brian Keele
Rating:
5.0
All of the people at DC are great. We had a mishap and they made it very comfortable and were super understanding with us. I can't say enough about all of them. Thank you.