This owner was lacking much needed training. Not knowing the computer system used, and U-Haul's procedures for checking in and out vehicles. I would like someone to call regarding my billing also. I would not recommend this location to anyone, until the training has been completed.
Allen B
Customer Reviews for Moksha Petroleum Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They asked me to give a time duration for the hiring the truck. I late 1hr and changed me double. This is insane. If you guys charge $19 for a day then why would I pay you extra for taking it for 5hr instead of 4
md sThe location is not an issue. The pricing is. It's advertised at 19.99 and in the end after 2 hours and travelling about 20km roundtrip its suddenly 80.00. How does that happen.
Robert BIf there are supplies to be added please do not send them to this location as they only have trucks and no supplies (i.e boxes, blankets, dolly)
Lauretta LI was charged for safemove insurance even though I declined for that service.
Gurkirtan STruck made loud noises thought it might break down
Anthony PIt took us half an hour to take the truck although we booked it in advance.
Mazieh JThe cab on driver's and passengers side had muddy boot marks and the loading area was full of boot marks. Wasn't cleaned before I rented it.
carys s