Outstanding service!! Absolutely no complaints
KIMBERLY F
Customer Reviews for Diamond Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service! Great location, manager was a great guy who went above and beyond.
Nathan MGreat rental! Everything turned out perfectly and I had no worries on the day. Dave was very friendly and made sure the entire process was smooth. Thanks, Dave!
Scott FBill is always professional and helps with all my rental needs. I never use any other Uhaul dealer because we are treated A1 customers! We recommend this Uhaul dealer to everyone looking for a clean professional experience. Diamond towing/uhual rental.
Shaun DExcellent service across the board. Thank you, Bill!
Stephane RBill at the Uhaul is always great, we use these Uhaul for our moving business! They are always clean and ready to go, we have called last minute and we have been able to rent a truck. This Uhaul facility is fantastic and we recommend it to anyone interested in renting. Bill is great at helping us with all of our needs!
Shaun DEveryone we worked with was stellar and friendly, front to back. I will absolutely recommend this business to anyone and everyone who has moving needs met. Great job!!
Jennifer SI have rented from Bill many times and have never had a bad experience. I am always well taken care of and the process is extremely smooth.
Matthew KBill is so kind and friendly. Enjoyed working with him very!
Gregg LI could not make my appointed pickup time, but they went above and beyond to get my application restarted. Very, very friendly and customer oriented. If ever need a U-Haul in this area again I will be going there!
Curtis CBill is always great! We rent Uhaul’s off hm multiple times a week and they are always ready and in working preset. Bill is a very friendly and accommodating person. We would never rent elsewhere for moving company! Our business relies on Uhaul trucks and our local dealer Bill!
Shaun DI've dealt with this location before and will always come for my needs
Jennifer HExcellent service!!
CAROL WGreat service
jeffrey mN/A
Roger LI can't think of anything. Bill was wonderful to work with at Diamond Mini Storage/Uhaul. I definitely would recommend to all my friends to contact him in the future.
Lisa JBob is so nice and amazing to work with!!! Will recommend this location to anyone who needs a uhaul!
Gregg LNothing. I have no complaints and will definitely use this location again and recommend to all my friends.
Lisa JBill is by far the best representative for Uhaul in this area. I will not go anywhere else for my uhaul needs. Absolutely the best customer service.
Joseph OSuper nice, very friendly gentleman behind the counter! Helped with all my questions! Not sure what else he could have done to make my experience any better! The pickup location is only 3-4mins away from my house so super quick to get home after dropping off rental! My sister plans on moving in the next month and already recommended renting a truck from this location rather then making multiple trips with my utility trailer!!!
Daniel MVery good!!
Greg CStaff was excellent and very friendly. Will definitely use this location next time.
Gregory MBilly was excellent
Aaron BHard to rate as I dropped off when they were not open, so I did not meet any of the staff.
Scott EThis facility was great to deal with and will be using this one for any of my uhaul needs. Very accommodating, friendly.
keith rExcellent service. Very friendly and helpful. Will most definitely use this location again next time I need to rent a truck.
Craig MFast Friendly service.
Ryan GI was late returning my trailer and Bill said not to worry. I will definitely be using this location again in the future.
Jacob AGreat customer service..
Shawn fWill be doing more business with Diamond for sure….. great guy.
john kThe Manager named Bill went above and beyond to assist us with our U-Haul Truck rental. I would say he delivered the best service in my lifetime anywhere I’ve ever been! Bill is the best and he should be recognized and appreciated for his contributions to U-Haul truck rentals!! All the best, Shannon & Setsuko 🚚
Shannon KBill was great to deal. I needed a U-Haul in short notice. I had no issues renting the truck and no problems with the truck or the equipment. I will definitely recommend Diamond U-Haul. THANK YOU !! Rick Mac.
Richard MPretty hard to say there is anything to improve on
Jeff WBill is always very helpful, he is professional and is a great asset to this u haul rental facility! Our truck is always clean and ready to go when we arrive. We recommend diamond auto/Uhaul Ruffsdale pa to everyone who is in need.
shaun DTHANK YOU SO MUCH! We will definitely be returning in the future! Amazing people!
Erica KEasy rental process early pick up time very convenient . Highly recommend this location.
BRENDON Bgreat service truck was everything i needed and Bill was very helpful the truck was ready when needed and was hot when i got there to pick it up i would recommend Bill to any body that needs to rent a truck and i would be the first to be at his door for another rental he was GREAT best UHAUL rental i have ever had thanks again to uhaul and Bill
richard GExcellent rental !!!!
David RThe owner was extremely helpful; gave me a great deal on a local rental. Would highly recommend this location to anyone.
Eric RExcellent service
Edward OBill is always professional and very helpful! We use uhaul almost 4 days a week! We are very thankful for all of his help and accommodations.
shaun DGreat service... very helpful. Have used this location in the past and will again!
William JThe best service I’ve had at a uhaul in quite a while
James WBill is just awesome to work with. I am a repeat customer and will be back again.
Kim TAwesome place guy was super cool
DUSTIN SThe guy who runs it was great, it was our second time using him and his customer service is always above and beyond and just an overall very friendly guy. 10/10 recommend.
Robert PNothing. Service was great
Jeff WBest experience renting a U-Haul ever. Bill is very personable and I will never go anywhere else to rent a U-Haul. Always a pleasure dealing with him
Aleah FEverything was great
Charles MVery convenient to get to. Friendly staff. Clean, maintained trailer. A+ experience.
JAMES MBill at Diamond mini storage was great as always! We frequently use the trucks for our business and always have a great experience. The trucks are clean and in working order. We always recommend Diamond to anyone who asks for uhaul.
shaun Deverything was excellent
shaun DFriendly and helpful. Excellent customer service
ARIANA SThey were fantastic and would send everyone there!
Tyler VHave more blankets available
JohnM HExcellent customer service!!
Melissa GNothing it's an awesome place
doug fDrop off only. Did not drop off during open hours. Quick and easy instructions.
Brian MThe owner was fantastic!
June SBest customer service!! Extremely kind, funny, and helpful!! Highly recommend them and will definitely go to them for any future needs.
Kelly IDrove to facility,no one around, no cell service, along a very poor rural area, limited security. The web site is deceptive. I am canceling this.
Privacy R | First ImpressionsBill, the representative for UHAUL took a bad day and turned it into a good one. Tremendous service, could not ask for more of anyone.
Privacy R | First ImpressionsPeople were friendly and helpful. Unit was clean and dry
JAMES W | First ImpressionsGreat and friendly customer service! Thank you!
Privacy R | First ImpressionsGreat customer service at uhaul place. Dirty storage, very inconvenient location.
CAITLYN L | First ImpressionsThis is the storage unit you wanna move into. They are SO very helpful and EXTREMELY nice an outgoing. I`m glad I found them!
Privacy R | First ImpressionsI never moved into the unit as no one was at the location. They never returned my calls and I had to find another storage place.
Privacy R | First ImpressionsCustomer Service is great. Friendliest storage company I have ever dealt with. A++++
Privacy R | First Impressions