Customer Reviews for Discount Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Discount Mini Storage
I received a very nice customer service. Everything was quick.
Good service. Truck smelled like wet dog and dog hair everywhere
Wonderful front disk Representative, she is so helpful and cares about giving you the best options for you need.
Friendly and knowledgeable staff
Get the poor girl some help! She did everything, and was very patient, professional, accommodating, and knowledgable while doing it. But she was the only employee working that Sat. morning!
It is very inconvenient that they close the office for lunch between 1-2. We arrived at their office BEFORE 1 pm and they already locked the doors.
I was quote 1 price for 24he's. Then received a call that the vehicle was late and I would be charged for 48hours instead. The number for the location rings to a fax. Unable to reach anyone about the return and why my card balance is being held up with the pending transaction. Will not use that location ever again. People should be given accurate prices at time of rental.
The only problem was there was only one worker on a Saturday and it was very busy but the girl that was working that day by her self did a excellent job.but all of the customers wait time was to long.thanks Yolanda
My only complaint was that the truck I was getting had filthy windows. It was parked under a tree when I got there... Other than that it was good.
The girl working was not strong enough to lift the trailer onto the hitch. I had to help her.
The hitch ball was too big for the hitch (although U-Haul told me it would be okay).
I had to switch to a truck which cost me a LOT more money.
The girl got the wrong drop off location AND the wrong drop off time.
Front desk employee was very friendly and professional. Great experience
There was no one in the office, but I did find someone later to make sure I just drop the keys.. Also, the location was much farther than the 2 miles the guy told us up the road that was listed as my drop off point according to Google. But it all worked out.
Ladies were very helpful and knowledgeable of rental options. The facility is well kept. The truck provided was not swept out. The interior was also full of debris.
I`ve been using WebSelfStorage for 17 months and am not pleased with it. It is far from intuitive and not user friendly.
I chose not to use this facility, but did use Causeway self storage because it was cheaper and closer to where I am moving to.
I`ve rented from 2 different storage places and thus far this is the best I`ve came across. Nice and well kept property, excellent customer service which I value most
I feel the the same way as the other ones the app can be a little more detailed just to let the consumer see
Very fast and rapid could be a little more detailed though