This was easy to get to and the vehicle was in good condition.
LITA V
Customer Reviews for Ashlands Creekside Campground
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No visible signs. The location was 3 miles off freeway in a dark campground, which was almost an hour from where we unloaded the truck. I literally passed 6 or 7 U-Haul places on my way to the return location. The internet was so shotty I could not do the return properly. I had to call for help to find key drop box and they had to put me through to another agent. Would not recommend this as a return location. Especially at night.
cindy oDefinitely a great experience very flexible on drop off and pick up times thank you very much
Robert jThis is an an RV park out in the middle of nowhere with no lights on. So, don't go at night if you have a choice!, or after hours thinking you'll use the drop box like me. I'm lucky I didn't trip and fall. I had no idea where to park it, so I parked it next to two other trucks that were off to the side of the entryway in the dark on wet soft ground with a slope under large evergreens. Beautiful, but not where you'd think to park a heavy truck in the dark..No one around, kinda Erie and uninviting in the dark.. Wouldn't of chosen this place to drop off, but Uhual gave me choices, e en after I called and begged. Uhual told me all other Usual dealers in a 3 town radius were full and I had to drive 40 minutes out of my way to return it. Oh, after complaining they offered to reimburse "some miles." Like really? That's not customer friendly, but let me throw you some crumbs of compassion after you've moved all day and returned our rig clean..No gas either when we picked it up. At least the next guy had enough to get back into town.
Kathleen GOwner was especially accommodating.
James SJulie went above and beyond being friendly and helpful!
Laurie RThe gentleman behind the counter was professional and kind. I throughly enjoyed the experience.
Tina LGreat service
Anthony INothing excellent service
kelly fThe worker that handled this transaction was perfect!
Naaman GPrevious prepayments were not clearly itemized. I made several extensions of days rented, and the contract was not clear on how each piece of equipment was charged nor the daily insurance charges. My cell phone made the receipt hard to read because of the fine print. I will have to check my website receipt on my computer when it gets hooked up.
James MWonderful customer service with over and beyond effort. Confusion with my reservation and was taken care of with ease.
Noelle M