Customer did not leave a comment.
Darren G
Customer Reviews for E Z Pawn & Audio & Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Store personnel very friendly, professional, and efficient.
Roy PNo one was there, he pulled in when I was at the door and told me to put the keys in the Dropbox. I turned the truck in yesterday 2 hours or less after I rented it...
mary hThe mobile site and app is horrible to use lots of complications. Our truck had leak in roof cab and steering was loose.
Matthew PThey were very understanding and patient with me from the first phone call to the drop-off procedure.
Bethany HThere was no problem with the employees, just U-Haul. No communication, can’t get ahold of anyone when trying to call customer service, etc. truck was a complete mess when I got it. Crushed food in all the cup holders.
Jordan FGreat folks. Fun to work. With. Highly recommend.
Jeff LI did not receive a confirmation email upon dropping trailer off using the app to provide pictures and location.
Kelli UHave a full tank of gas…Gas tank was less than 2/3rds full…
Dwight MOwner was somewhat rude but limited options forced my hand. Qualtiry trailer however.
KEETON RGreat rental location. Very friendly and knowledgeable staff. Overall, a very pleasant and stress-free experience.
Steve BThe owner is a very nice guy very informative and made sure I would have no problems renting or with my uhaul. I would definitely recommend this location to my friends and family. I will be renting here again for all my uhaul needs. Definitely 5 star service!!
Ashley FThe gentleman was a lying swindling cheat that promised one thing and then did another. Fuck him. I have given him 48 hours to fix the shit he told me I would not be charged for and he did anyway. It's not a uhaul problem.... No I'll be sueing him personally.
Heather BThe people where I picked up the trailer and where I dropped it off were very friendly and helpful. I would definitely recommend them.
GARY HEverything went very smoothly. I don't know what else you could of possibly done. Great job U-Haul!!
Tanya PMake sure trailer running lights work- we have rented 3 trailers from you to date have ran mainly during the day but needed to run nights this last trip and could not do so - all brake lights emergency flashers and turn signals work but drop off location says running lights should be working and tried to charge us- we will not pay extra fees if person hooking up trailer is not making sure lights are in correct working condition
Deanna CRandy did a great job. Very friendly and accommodating. Highly recommend.
Michael BSuperior customer service. Thank you.
CARL BGreat customer service !! Would highly recommend this to anyone.:.
DUANE FAn ABSOLUTELY wonderful experience!!! Randy is a very kind and good person!!! I would highly recommend this location for all of your moving needs!!!
Tammy GThey were super helpful and friendly. I had to reschedule our date and they were easy to work with; very accommodating. The only suggestion I could make for improvement would be to have later hours for drop off and pick up.
Conrad LExcellent service
Adam JVery efficient and friendly
Chuck DThe personal attention of Sheri and Randy was top notch. They were very helpful!
dotty sFriendless people by far but I also love my former team in Conway
Becky GFast and courteous.
Michael PN/A
Mike KThe associates were so friendly the truck looked like a new truck because it was so clean. They had the truck filled up . The store was clean as well! I'm not moving again but if I have to ever rent one I'm going there. And the blonde shoulder lengthish should get a raise she's a sweetheart to her customers. Thanks so much for making it easier!!!! Nothing but love✌️❤😊 Angelia Kimbrell
angie kRandy Cross and his crew were exceptional and enjoyable to work with. My only complaint is, and it is not against them, is that I was originally told U-Haul would deliver to my address in Arkansas and once I was committed to the UBoxes I then was told they would only deliver to the warehouse in Heber Springs Arkansas. I was then told it would cost $7000 to get it to my home address and Randy cross in Heber Springs was able to get it for $3200. There is no reason that a delivery could not have been made directly to my home as it has four-lane highways all the way into Mountainhome. So, that was very frustrating and very misleading.
Bruce MGreat service and people. Super friendly.
Tommy FThanks Randy in Heber Springs for great service and taking care of my Uboxes! Thanks Steve in Mountain Home for the Uhaul truck rental!
Dennis HNothing!!!! Top Rate Service!!!!
Phillip MIt was perfect!!
robert wThe only issue I had is that the app wanted to use my location. I made sure I had turned location services on and it still wouldn’t work. Customer check in was a pain in the butt when it doesn’t work. I wrote all the required info on a piece of paper after spending over a half hour trying to get the system to work. Tha establishment was well kept as far as I could see.
Daniel SNone needed.
gene pWonderful!!! I'll send anyone needing your service your way!
SHERRY LTrailers need a jack stand.
Janet CThe people at E Z Pawn were extremely friendly and helpful. They were so easy to work with in arranging times for us to have access to our box. Good people.
DARLENE FThe vehicle was new and in great shape but sticky drink spilled in floor and what appeared to be pet hair all in floor and very buggy windshield. I cleaned and wiped it all out before returning. Vehicle ran great, new with only 2600 miles.
NANCY Ano improvements needed. Thank You, Ron Talbert
Ron T