Everything easy.
Joshua D
Customer Reviews for P For Protection
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Got truck home and loaded, then it would not start. Spent the rest of the day trying to get a solution and after being told a mechanic would be there in 90 minutes, he showed up 3 hours later and spent 4 minutes trying to start the truck before telling me it needed towed and he would need to call it in. Uhaul did get me a replacement truck to transfer all of my stuff into but couldnt figure out how to release it to me, so I was charged for the second truck as well. The next morning the original truck started and the replacement truck wouldn't start. After a few hours of phone calls, no one ever sent me any information verifying any of the roadside calls or the replacement truck, and i was charged more than a $120 more than the estimate for renting the truck. Very poor experience that made moving even more stressful then it already was.
Aidan B