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Rudy R | Overall Experience
Customer Reviews for K W Safe Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rented a cargo van here. Pick-up and drop-off process was simple and straightforward. The vehicle was in reasonably good condition. No unexpected charges in the receipt.
Stanislav PEverything was just on time and ready to go. Nothing I can say to improve the way their doing their job. Even very friendly guys that work their. Thank so much again.
Marcel vJust I used 5 miles of the rented car, but they charged me for 10 litres of gas! So it was not fair at all! Other stuff was good!
Mohammadreza AThere was no drop box to leave key. There was a box that was locked and it didn't match the return video. I left key in truck box and put the lock back on.
TREVOR FWhile the location and vehicle were no problem , i cannot say the same for the app used for off hours pickup , i found it hard to navigate and extremely flusterating to use , having said that i would not opt to use it again.
peter cEasy pickup and friendly person at the desk
CHRISTOPHER RThe building was fairly old and needs major updating but the service was very good.
Phil WI received amazing customer service in the office. Everything was explained and demonstrated in a kind way. Our lessons were invaluable when we returned after office hours. We were able to easily access the facility and our unit as we moved in our storage items. The facility is clean and secure And well-designed. I highly recommend this business for your storage needs.
Carmel B | ReservationWe really enjoyed our experience with K-W. Harry was most helpful and accommodating during the process. I would recommend K-W to anyone looking for short term storage without hesitation. Thanks again Harry.
Isabella M | Overall Experience