Customer Reviews for Equipment Repair Center
(U-Haul Neighborhood Dealer)

377 reviews

636A Hwy 83 N   Forsyth, GA 31029
(E Of I-75)

(478) 994-6291

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/11/2024: Closed
  • 5/12/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(478) 994-6291

636A Hwy 83 N
Forsyth, GA 31029
(E Of I-75)

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/11/2024: Closed
  • 5/12/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service

DAVE P 
Rating:
4.0

Well run operation. In and out with no problems. Friendly service.

David P 
Rating:
4.0

Customer did not leave a comment.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER D 
Rating:
5.0

Again, staff at this location was great. I do not recommend uhaul overall.

Britley G 
Rating:
5.0

They were great! They went out of their way to help me.

Stephen B 
Rating:
5.0

Customer did not leave a comment.

Kevin R 
Rating:
5.0

Lots of disconnects with U-Haul instructions for Drop off. Attempts to use the app and to call in for support resulted in several phone hangups and disconnects and redirected calls with about five different people at Customer Support. Overall very stressful day. Felicia at the Forsyth, GA drop location was very helpful and helped me with the drop off process.

Pamela B 
Rating:
5.0

Best location for renting! Nicest people to deal with! I will always go there

Kevin R 
Rating:
5.0

Very helpful

WILEY C 
Rating:
5.0

The for having great customer service.

Gloria D 
Rating:
5.0

Nothing

BEVERLY A 
Rating:
5.0

The staff was excellent. They took care of the situation and proceeded to check in truck and complete process correctly. We were charged appropriately with no issues. Will definitely use this facility again.

Justin D 
Rating:
4.0

New model trucks.

NANCY A 
Rating:
5.0

The people at the pick up/drop off location are very nice and courteous. I rent an auto transport once a month and will always try to make arrangements to deal with this location.

Kevin R 
Rating:
5.0

Customer did not leave a comment.

Tammy L 
Rating:
5.0

Easy drop off for Sat afternoon

Dan B 
Rating:
5.0

Customer did not leave a comment.

EDNA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDNA J 
Rating:
5.0

The customer service was excellent!

amelia h 
Rating:
5.0

Good job

Dan B 
Rating:
5.0

Customer did not leave a comment.

Judy G 
Rating:
5.0

Customer did not leave a comment.

Spencer A 
Rating:
4.0

Customer did not leave a comment.

Valrie A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLY D 
Rating:
5.0

Customer did not leave a comment.

FELICIA W 
Rating:
5.0

This was the Bright Spot in my rental. THREE other locations said they had a truck, I had a reservation and didn't have a truck or closed earlier than their posted hours. I would NEVER recommend 2 of them. The third that closed early, I've rented from before and I would still recommend but would recommend renters would CALL BEFORE GOING THERE.

Eloy B 
Rating:
5.0

Very helpful staff. I will use them again A+

randall h 
Rating:
5.0

Great experience! The lady that works at that location is wonderful!! The truck was clean and ready for pick up!

Fred O 
Rating:
5.0

Very helpful.

Angela W 
Rating:
3.0

Customer did not leave a comment.

Timothy L 
Rating:
5.0

Customer did not leave a comment.

Douglas B 
Rating:
5.0

Staff was very friendly and accommodating. I would highly recommend them.

Vicky Y 
Rating:
5.0

Good job on my renter.

Tammy L 
Rating:
3.0

Customer did not leave a comment.

JOHN F 
Rating:
2.0

Customer did not leave a comment.

Gregory S 
Rating:
5.0

The UHaul was clean but Ragedy, it sounds loud when cranking up, the gas hand wouldn’t move- despite me putting $65 in there. When you get up to around 60-65 or more on the interstate it shakes. It’s so shaky that the right mirror keeps rotating to the right with the shaking

Shamika M 
Rating:
5.0

Nothing

HORCE C 
Rating:
5.0

The best!!

Virgina B 
Rating:
5.0

Customer did not leave a comment.

randall h 
Rating:
5.0

Everything was great: customer service, equipment, etc!

Winfield T 
Rating:
5.0

Had a positive experience. Went on a Tuesday between 12pm and 1pm and they are at a bible study during that time. Nice to see people living by God’s word and will return to this location.

Jeremy H 
Rating:
5.0

You guys are the best to ever do it!!!!

SHABERIA Z 
Rating:
5.0

No complaints. Nice, accommodating people. I will continue to use this location for future rentals.

Kevin R 
Rating:
5.0

I will always come back and recommend anybody to get a storage the staff are very friendly and work with you

KATHY J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

The nicest people that you could ever meet. I was not from the area but they treated you as a friend

mike r 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Always top notch! Never disappointed in the service received

Kevin R 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Very friendly and helpful!

Jason A 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
4.0

Customer did not leave a comment.

James A 
Rating:
1.0

The storage needs to be well secured from rodents. The rodents destroyed my new upholstery bed. They ate into it. They destroyed my leather boots eating into it and ate up my important documents . It was a mess in there when I moved everything out.

CYNTHIA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clearance t 
Rating:
5.0

Excellent customer service. Staff went above and beyond. I will rent from them in the future.

Thomas S 
Rating:
5.0

Greedy customer service!

MATTHEW M 
Rating:
1.0

The vehicle was full of aints! Was charged $80 originally and then the final charge ended up being $104!! Will definitely not be using this place or recommending this place ever again!

Richard J 
Rating:
5.0

Customer did not leave a comment.

Renisha L 
Rating:
4.0

We dropped off our truck and dropped the key in the box. We did not go in to the drop off location. Thank you

Janie M 
Rating:
3.0

Customer did not leave a comment.

David s 
Rating:
5.0

Customer did not leave a comment.

laura a 
Rating:
5.0

Nothing- my only complaint is there was no lock on the back of the UHaul for securing items if needed. It closed but no lock

Shamika M 
Rating:
3.0

You changed the equipment on us, made us take a bigger truck which was not wanted.

Kristy Y 
Rating:
3.0

I set a pick up time they called me a hour and half before asking me to pick up early and did not give any instructions on how to check it in because they wanted to leave before hours of closing and no one wanted to come back to check it in also said just to bring it back and just park it in an area that it could be taken. I have use Uhaul for years no problems but I had to look up how to drop off and check in my self.

Chelsea P 
Rating:
5.0

Everyone was great! Great experience!.

SHIRLEY M 
Rating:
4.0

Customer did not leave a comment.

Jerome M 
Rating:
4.0

Customer did not leave a comment.

Susan B 
Rating:
3.0

Customer did not leave a comment.

TANYA S 
Rating:
5.0

Super easy prices! Have used this location many times!

REGINA K 
Rating:
5.0

Excellent customer service. Staff was nice and friendly and very helpful

BIANCA M 
Rating:
5.0

Customer did not leave a comment.

Roderious G 
Rating:
5.0

Excellent staff....very helpful and knowledgeable.

W S 
Rating:
1.0

Was not even open at the time I was supposed to get my truck. Had to wait 45 minutes for them to open. Then I used less miles then expected and was charged more then quoted.

ERNEST A 
Rating:
3.0

Everything was handled fine with this rental however a discount I was told would be applied had to be done by a supervisor.

RICHARD A 
Rating:
5.0

Always use this location, Felicia is great!

Felicia L 
Rating:
5.0

Renting our Uhaul was really quick and easy. We needed it last minute, they had no problem accommodating us. We will always use this location!!!!

SELENA N 
Rating:
5.0

Customer did not leave a comment.

TM T 
Rating:
5.0

Customer did not leave a comment.

felicia L 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D 
Rating:
5.0

Will rent there again. Very good service.

LARRY T 
Rating:
5.0

Great customer service at check in. Super friendly and well ran.!

James R 
Rating:
5.0

It was closed

JOHN M 
Rating:
4.0

Customer did not leave a comment.

Juanita E 
Rating:
5.0

Customer did not leave a comment.

Tina D 
Rating:
4.0

Customer did not leave a comment.

David g 
Rating:
5.0

Customer did not leave a comment.

FELICIA W 
Rating:
4.0

Customer did not leave a comment.

James M 
Rating:
5.0

Nothing everything was set and ready to go fastest I ever rented @ uhaul! Great customer service

Darrick B 
Rating:
2.0

Better customer service and clear rates and prices because the aftermath receipt I received in my email did not match what I paid I'm waiting on a representative to get back with me on that.

Jonie T 
Rating:
5.0

Your staff was great especially the lady at the desk. I forgot her name. Please remind your customers to be prompt with their truck return.

Mary P 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

Francis a 
Rating:
5.0

Customer did not leave a comment.

jerri j 
Rating:
5.0

I just wanted to say how professional and courteous everyone was during our rental experience. I will always refer friends and family to both locations. I will always use the Forsyth, GA location!

marie M 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
5.0

Nothing, very friendly and helpful.

Charles B 
Rating:
5.0

Excellent experience overall, fast pickup with the friendly staff, and a clean, spacious yard. Will definitely use these guys again!

Jessica L 
Rating:
5.0

Customer did not leave a comment.

Joseph Z 
Rating:
5.0

Customer did not leave a comment.

marc s 
Rating:
5.0

Customer did not leave a comment.

CANARVIS B 
Rating:
5.0

Really easy to schedule pick-up, really convenient and inexpensive way to have a ton of extra space for luggage on vacation.

David M 
Rating:
5.0

Customer did not leave a comment.

Gregory B 
Rating:
3.0

Great experience!

STEPHANIE B  |  Overall Experience 
Rating:
5.0

Convenient, clean and affordable

LAURIE W  |  Overall Experience 
Rating:
3.0

It`s good for what I need it for.

Privacy R  |  First Impressions 
Rating:
5.0

Great location, friendly staff. They answered any and all of my questions and concerns.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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