Customer Reviews for Everett Secure
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Everett Secure
The truck was leaking from the rivets in the upper side wall of the box. When I called the U-Haul customer service number, service was poor. (*The associates at the storage facility I rented from were great, my experience with corporate Uhaul was awful) I was told the closest truck to switch out to was in Lynnwood, and that I would be responsible for the extra mileage to get the other truck... from Everett. No offer was made to make it up to me, save for a phone number to call for their insurance company to hopefully cover the water damage from the first trip. I will never use uhaul again, and I will be recommending my friends and co-workers do the same.
Clean and warm, thank you!
The rep at the front desk was rude and unprofessional. The truck interior had not been cleaned or well maintained and the cargo area was caked with mud and dirt. Would not recommend this location to a friend. Perhaps another one will have better customer service.
Very easy to reserve storage area.
The U-Haul was not swept out. The light inside the box truck didn't work. The latch on the roll up cargo door was hard to operate, because it was damaged
The low air pressure tire light was on, even thought there wasn't a problem with the tires.
I didn`t care for their advertising of 50% off on October rentals.Other than that the facility is nice and clean and it was an easy move in.
Lots of choices and sizes! Neat, clean and secure. East secure access - Long hours a plus. Friendly manager, very secure. Set up was a breeze.
Friendly Service - although an independent associate site - a really terrific facility! Great security systems. Helpful staff!
We found this facility to Be Top Notch and the manager friendly and helpful. Super clean indoor storage late night gated entry!
Canceled due to change in plans
Although it seemed to take forever to finish signing up for a storage unit, the gentleman at the counter was very, very helpful and polite.
Property manager was very helpful. The storage unit was clean and bright and laid out in a way that was extremely helpful.
Location is super clean. Staff is very helpful.
I haven`t used it yet...but I`ve used it before in the past and was satisfied with the 24 hour access usage....which is why I wanted to use it again
VERY DISAPPOINTED SINCE I CANT LEAVE A REVIEW U CAN CALL ME NEVER AGAIN WILL USE UHAUL
It could have gone faster.
The location is very clean and looks safe. Camera`s every where and fully gated. Dee that handled my move in was great... above and beond. Thank you! Only issue was lighting at night.