Greg is great. I have rented from this location multiple times and it is always a quick and easy process.
RACHEL M
Customer Reviews for A&G Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people at A and G Collision were so friendly and got me in and out super fast. I had a very small window of time and they were on the ball!! Great service
Derek BThey charged me for 2 days when I asked for 24 hour rental and had it back before I needed to. Check the cameras on your lot and do your job correctly besides trying to pull a fast one on a customer
MICHAEL BUhaul.went above and beyond accommodating me when I needed it the most..Thanks for everything Uhaul!
SEAN AIt was hard to find the hours for this location as the Google maps listing has very limited information
Mariana MI had reserved an appliance dolly along with my truck rental, but the dolly was not in the truck when I picked it up. Since the rental office was closed at the time of check out, there was no one to help with the missing equipment. I contacted U-Haul customer service and was told they would note my issue and I might receive a refund for the cost of the dolly after I return the truck, if a supervisor chooses to approve a refund. Not having the dolly I reserved made it difficult to move my appliances.
Daniel BThank You for making rental easy. Thank you for checking my rental back in. Mr Jonas
Criss JWas not told any instructions, beyond how much fuel needs to be when returned. No clear return instructions witch I had to call customer service who was Greate!.
Travis aFriendly
Caroline WAwesome customer service! Made the whole experience very easy and worth it. I highly recommend this location.
Dillon LMake location verification better. Kept saying I wasn't at the location.
Jarmal SEasy and affordable
edward dI received not a full tank, yet charged as if I had. There was a warning 0% oil life while renting the truck. U-haul didn't warned me that if not return by that time it would be charged doubled.
VICTOR DFast friendly and knowledgeable
Matt CGreat Service both uhaul service center and dealer.
Frank TThe renting process was simple. Staff was friendly and accommodating. The rental truck had a full tank of gas and was clean within the cab and back storage area. Its location is convenient and easy to access from the main street. Would recommend.
Leslie MIt was very easy to rent and return. The employees were very friendly.
JASPHINE SI paid for 2 days of the trailer and was supposed to pick up at a&g they didn't have it ended up going to Wellington and got charged for the two days and got a new statement saying I had it for only one day but still paid for two 😡😡
Maria VReturn was quick and convenient.
Sheila SThey did not tell me what their hours were so I had to call to make sure it was okay to leave the tow dolly out front with no protection so I had to call multiple times to verify I wouldn’t be responsible if someone stole it. I returned it by 1:45pm on a Saturday and the business was closed so the equipment will probably sit outside for two nights without being checked on.
Ricky NAll I could get was a pickup for the day box trucks where reserved and I had to move and keep the truck longer than 4 hours because I had a former roommate that was a narcissist and said everything had to be out that day and that she was willing to break a lease and if I would have returned it in four hours I would have lost a good amount of my possessions and they would've been out by the curb and if I would have had a box truck then I would have been done in less than four hours and because of that I don't agree with the late fees especially when no box reservations are available.
Robert BEverything was made easy with the location and team
Steve KWas charged twice for truck. And was reduced for over gas-15 was 62.00 NOT 89.99 x2. Refund my 100
Lupe cGood experience. Everything was done quickly and fairly.
ted rHelpful friendly advice, very easy to work with.
William VA smallish location with just a few vehicles, but it was great to find a place so near to me. The folks there were very nice and helpful.
Ingrid LI was left high and dry , I was picking up at a different location . i
joe rCan’t think of anything everyone was very professional
Gary HThe man who checked in the auto transporter was very polite
Gary HFast pickup and good guys to work with.
wayne sThe truck had graffiti sprayed on it, and I drove a total of 7 miles and was somehow charged 37.99 for fuel
Jefferson SBest uhaul location/people that I have ever dealt with! Extremely easy to deal with! When I need to extend my uhaul a couple days, they had no problem with it! Very friendly and easy going! Our company will only use this location from now on. Highly recommend!
Lex QVery friendly and helpful contact person on premises. Easy checkout/checkin process.
rachelle WGreat service
Jesse MSuper friendly, but the lot is really small and returning equipment was difficult.
Nicholas SMy overall complaint would be that I didn’t get text notification till the very last minute about the location being changed. I felt like there wasn’t enough communication from U-Haul as to where I was going to go and who was going to help me and what time. That changed a number of times. And the initial place that I was supposed to go I got anxious so I went there and they aren’t even open on Sunday when I was going to Pick up the trailer. So I felt like something was definitely wrong, etc.. It all got straightened out and the trailer worked great and we got to Key West. It was a long trip but I never worried about the trailer.
julia aExplaining better the whole process when renting the vehicle and returning it
Joseph WThis was our first time using this location. The lock to get the key was hard to open, seemed it needed to be replaced. Also, the lockbox is very high up, my wife had to get on her tip toes to reach the lock and was still unable to see the letters on the lock due to the height it was placed. Thankfully I was there to help assist in that part. Besides those two things it was a great experience.
Jon ROil cap wasn't properly tightened and blew off sometime during the trip. It ended up leaking about a quart on a brand new concrete driveway. 6 blankets and an appliance dolly were requested for rental and neither were in the truck at pickup. Wrong pictures taken-showed 2 different trucks. Key obviously only works on one. Worst uhaul experience I have had and will be looking for reimbursement from uhaul for these poor services.
Daniel MThey were amazingly awesome. Especially Scott!
LISA SThere were multiple trucks in the lot, gave me what seemed to be the oldest and dirty on the outside and inside. Told me the others were rented yet when I came back all the same trucks were still there.
Vivian ZThe staff was knowledgeable and professional, but the vehicle they gave me I have a few complaints about. The 15' Truck they rented to me looked fine with some normal wear and tear, but the engine was rattling and whining during acceleration. It drove fine with no loss of power through the three high mountain passes I had to drive through to get home, but the whine of a belt and high squeal every time I accelerated, was a miserable trip because of this.
Daniel R