The owner was easy to work with, responsive, and helpful. Would rent from him again in a heartbeat!
Joseph G.
Customer Reviews for Fonda Dairy Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Dealership
jim L.stupid expensive advertised $60 less than actual price online.
alyssa G.Jim is great at what he does. I have used his services multiple times and cannot say enough good things.
JOEL B.Excellent rentals, pick up and drop off
jim L.Customer service was excellent. Very helpful and accommodating. The truck however was wet inside so I have to lay down tarps. The cab of the truck was disgustingly dirty. You stuck to everything. The dust on the dash was so thick. It smelled like smoke. I couldn't wait to return it.
Michael or melin M.The steering on the truck was a little loose. That truck should probably be retired soon. The manager of the location was good and helpful
GEORGE D.Owner jim excellent to deal with. Would deal with again Ty for your help
George C.Best all.arounf dealer
jim L.Headlights went on and off like there was a short in them. While driving
Jessica W.Love working with Jim at the Dairy Bar in Fonda. He's always helpful and accommodating.
megan S.There was garbage left in the front of the truck when we rented it, and equipment left on the back of the truck ( which we didn't mind we ended up using it since it was there). Miscommunications with owner and Uhaul company, these issues I thought were resolved until they kept trying to charge my card for more money for which I have no idea what. Just wrote the company to try to solve the issue. Might I add this was not an ideal place to send me for a uhaul in the first place with the fair going on. Would not recommend.
Cherokee S.Fonda dealer is top shelf. Excellent in every respect.
jim L.Service was extremely good and staff was helpful and customer oriented. Kudos for this location! Thank you for helping.
Luis L.Everything went well.
Sherri V.Very friendly and helpful. 2nd time I rented from them, and definitely will again.
Ashley G.Excellent in every category
jim L.Very good service.
Robert K.Everything was great. Jim Squillace was very helpful.
James B.Got hooked up and on my way in a timely manner. Great service.
Randal S.The gentleman that was there was very helpful and accommodating. We have rented before from him. Great guy.
RICHARDJOHN P.Jim was very easy to work with. He made very helpful suggestions
Mary G.FANTASTIC service!!!
Paul P.Not Mitch a top notch Huallaga dealer
Terrys A.Very friendly, personable, and so helpful. Would definitely go back and recommend to anyone. Service was absolutely wonderful.
Teshia S.Nice people but trailer had not been swept out prior to my pickup. Didn't notice it until I started loading but there were a couple small spots of wet “mud†and straw on the trailer floor that wouldn't brush out easily with my gloves. Pretty gross and not sure if it was just mud - could have been something else? Otherwise everything was fine.
Erik J.Very good customer service. Best of all you're rental centers very satisfied with my rentals.
Wayne K.Extremely easy rental process very nice people to deal with.
William B.Still waiting for a receipt from my rental.
WAYNET K.The truck had under half of gas on the tank, I picked a rate of 29.95 and .89 per mile and I was charge $162 including gas and only used 70 miles.
Genesis P.Jim always goes above and beyond! Always a great experience here!
Sandra D.Super friendly and super smooth process. Overall a great experience.
Joshua S.Actually everything was top notch!!
Theresa R.He forgot to include the dolly, he delivered it to us! Was really great service and really nice guy.
Cynthia W.Very friendly, very professional service. I will definitely be going back for future needs.
ED B.YOU, U-HAUL: Improve the website and payment processing so charges are transparent and all documents (contracts, invoices) are sent to your customers.
pam M.Super friendly service! No complaints here.
Kerry J.Great to deal with
Terrys A.Joe was especially helpful and such a pleasure to talk with.
James B.Jim is the best!!!! I'll rent here from now on!
Wayne Y.A+++ everything was excellent
Johnny A.Just keep up the good work
TERRYO JR C.No problems, was easier than pressing the Staples button lol!
RAYMONDNATHANIEL M.The representative was very courteous and explained and suggested different ideas. This was a last minute rental and I am glad that Uhaul is so reliable! No worries, no problems. Thank you.
JOANNEELAINE G.Answered all my questions, was easily avaliable and explained each step. Nice job!
ELLENANN D.nothing
HOWARDE B.The guy that I met there was great and friendly keep him there
VISHAM R.Jim at the Dairy Bar is wonderful to deal with. He always calls and confirms and lets us know if there are any changes. He is very professional. We have rented a truck from him twice in the past few months. I have rented other U-Haul trucks from other locations, and there has always been an issue. After renting from him I will always use him in the future. The equipment was available and ready when scheduled. I would recommend him to anyone in the area.
Alecsandar K.Jim was terrific. He made sure we were all set to take the vehicle despite the short notice. Truly most helpful. The van was great. It ran well and was good on fuel.
vernon J.Have no comments
MICHAEL S.There's nothing it was awesome
ROBERTPHILIP L.I highly recommend the Fonda location Jim was super friendly tried to get me in the truck i wanted did everything to make it easy on me, since my original reservation was in the kayak place in Amsterdam the guy canceled on me without telling me and never called or anything. Thanks Jim again
AHMEDMOHAMED A.Pickup location was 40 miles from my home! Expected to pick up the 4x8 trailer at the place I had the hitch installed n pick up trailer there at the Broadway store in Albany New York which way 20 miles from my home Customer should be notified of change of location
CAROLANN M.The storage area door was verrrry hard to raise up and down. When I got to the delivery spot, I struggled to get the door open. It shouldn't be like that. It needs to be repaired. The door should slide up and down much easier than this one did!
WILLIAMR S.Great service.
JERRYWAYNE W.Owner at site was very helpfull and set everything up for me because I did not know how. Very friendly and gave me a lot of safety advice.
David D.Friendly CSR, completed process quickly and efficiently.
Michael L.Jim was a pleasure to deal with
LEWISMILTON JR K.