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PATTI HALLFORD | Overall Experience
Customer Reviews for Wichita Falls Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This facility is very clean, in excellent shape and very well kept. We had 2 climate controlled units for several months, and the units remained at an average of 72 degrees at all times. You won't see any bugs, flies, etc. The staff is extremely helpful, it's easy in/out with keypad entry, and very safe and secure. All rental conditions are up front, in writing, and the prices are also the best in the area. Highly recommend Wichita Falls Self Storage!!!
Cody Carpenter | Overall ExperienceWe contacted April to help us as we were moving from Wisconsin to Wichita Falls. She was great to work with. We appreciate the customer service we received, and what a great facility to use during our move.
Dawn Lenzmeier | Overall ExperienceKenny helped me in every way he could. My stay was short but very comfortable. I will refer friends and family and I will not hesitate to use them again myself. Thank you
Wiletta Langston | Overall ExperienceThe best storage place I have ever used!
Stephanie Johnston | Overall ExperienceWhen I rented I was told I could return my truck to any location, but when I dropped it off I was charged $150 because I dropped it off somewhere other than the reservation said. That will prevent me from renting uhaul again
sedric WhitakerThanks
Cathy Kuykendall | Overall ExperienceMy experience there was great, very easy to get to anytime. Always felt like all of belongIngs were safe at all times.
Joan Rushing | Overall ExperienceBest Facility
Michael Kelley | Overall ExperienceLOVED this place for keeping all my things in a air conditioned unit. The man that runs this place is so nice and we never had any issues. He made everything go so smoothly. 10/10 recommend!!!
Kaylee Campbell | Overall ExperienceThis was a great storage unit for my needs. They are friendly. The buildings are clean. I would highly recommend this storage facility.
Derek Carter | Overall ExperienceOur experience with Wichita Falls Self Storage was positive in all aspects. The representative in the office was especially helpful with his upbeat and gracious attitude, a rarity in customer service typically found today, unfortunately.
David Arinder | Overall ExperienceWe were frustrated with our home not being finished when we moved here but one of the easiest things was getting a storage unit and this place was wonderful! 24/7 access to our unit and the man at the front desk was extremely kind and helpful. Thank you!
Eliza Fisher | Overall Experience