Customer service did not transfer my appliance dolly. I had to change my reservation to go completely out of my way for pickup. Horrible experience with UHAUL! Not necessarily the pickup or dropoff locations fault. I am throughly upset about my experience and would have rather used a trailer to move my belongings. The truck itself would not stay on the road. The front end was COMPLETELY wore out. I was nervous to even drive it.
ASHLEY D
Customer Reviews for Automotive Service Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please read my review above!
Richard MMr. Tittle was extremely helpful. I made it 10 mins before he was suppose to close run into a issue with my reservation but he worked it till he got it done & 45 mins later I was able to drive off! Thank you so much for the help!
Nicole JGreat customer service
GARLAND GThis non driveable truck was dropped off at a Pawn Shop and again the Customer Service was horrible. The rude female made it clear they was a Pawn Shop and nothing to do with un-serviceable truck dropped off there. At first I didn't think she was going to let us turn it in because she said she didn't know where she was going to put it. I'll never rent anything from U-Haul again.
LARRY WThe staff was very friendly, thorough, and accommodating! This was the easiest rental process I've ever experienced! I'd absolutely recommend this location.
Alissa L