Customer Reviews for Garcia Tire & Detail
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Garcia Tire & Detail
The lady at the counter was very friendly and professional. I will definitely recommend this location to anyone needing to move in the area.
it is nice to have a location so close to my home, and the people at this location where very nice and helpful. will rent from then again
Clean the windowshield and windows before your customer leaves with the truck.
Very good service! Thanks! Price was also very reasonable!
Great place to do business with!!
The ramp on this truck is about 6 feet long. That's too short for this truck and we had to work very hard to use the ramp while loading.
The new web check-in feature works great and saves time.
Quick and Easy! We have rented several times and the folks at Garcia's are always great! Thanks!
Great customer service! Great people and wonderful community supporters. Will happily use them again!
Everything was as expected. The customer service was very good.
Personnel at Garcia's U-Haul are over and above in their character, professionalism and customer relations thank you for allowing such an awesome company to Bear your name.
Location was closed when I dropped off the trailer. However it seemed it seemed like a very safe place to drop the trailer off
Reserve your truck ASAP to lock in the rate. Rental rates can change rapidly.
This a great place to rent U Haul equipment from. The owners are friendly and work well to explain the rental process. I will use them again if needed.
was charged more then quoted will not use them again.
Extremely nice staff, very prompt service, went above and beyond to help me and accommodate me. Would highly highly recommend them!
Not Much. The staff at Garica Tire and Detail, was fantastic, and treated me with respect, and thankful for my business. This is the 5th or 6th time I have rented from them, and I will continue to drive past several other UHaul dealers to get to them. Fantastic rental experience, and they went out of their way to save me time and money.
I rented an in-town truck and was told that it would be about the same price to drop the truck off at another store location and that I did not need to re-do our paperwork, that the other store would adjusted the drop off location. This was NOT the case. U-Haul added an additional $100!!! to my credit card! No phone call, no email, no warning! I was notified by my bank. When I called customer service I was told too bad, you signed the contract. They did not hold the salesman responsible at ALL!! So the customer is responsible for knowing all of the U-Haul rules because their employees don't! All that should have happened was that the salesman should have voided the original paper work and made new paper work showing what we had discussed and what my rental needs were. I trusted him at his word. He just didn't want to take the extra time with me. Will NEVER use U-Haul ever again! They lied to me, to my face! What happened to customer service and customer satisfaction??? Not at this company!
Great Place! Nice People!
Very good service, will use them again.
need to hear from the mgr what my final charges where, called left message didn't receive call back?
The people were great and very helpful.
My confirmation was not sent to this pickup location, therefore they had no idea I was coming. Luckily they had a car transporter I could rent though.
Thank you for a smooth and easy rental process!
Client was friendly and quick. Services were above average and more than I expected
Garcia's were very helpful and friendly.
Excellent customer service at Garcia's!
Place wasn't open so I had to use drop off box. Kind of sketchy if you ask me. Wife took photos to prove I had put keys in drop off.
Very friendly and great customer service! Highly recommended!
I have used this location several times and they have always been very helpful and professional. Trish and Garcia both are great people.
Maybe carry some more package supplies. ...
I have rented from this location before and have never had a problem. The right equipment and a good price.
Super people. Pleasure to do business with.
We made our reservation online with uhaul.com prior to the holiday weekend. We put in the days we needed to pick up and drop off and locations....I realize businesses decide to be closed for Holidays but if they are gonna be closed the entire weekend (Buda Location) then don't put them on the uhaul website. We also picked this Azle location for drop off because of the *24 hr drop off* mentioned on the website and had to sit at the location this morning to wait for it to open. Yes, we know the locations are owned individually but if that's the case, don't put info like 24 hr drop off on website and have someone call the customer if a particular location is not going to be open. Not happy with Uhaul website and because of this, will probably not use you guys again!
Not much. Smaller place, but they get/do exactly what they say, and are very friendly & helpful. Used them before, and likely will do so again.