Genesee Feeds (U-Haul Neighborhood Dealer)

Genesee Feeds (U-Haul Neighborhood Dealer)

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3860 W Main St
Batavia, NY 14020

(585) 343-9910

(On Rt 5)
Driving directions

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  • 24 hour dropoff

Customer Reviews for Genesee Feeds

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Genesee Feeds

Overall rating: 4.5 out of 5 stars

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TIMOTHY S. on 11/26/2016
Rating: 5 out of 5 stars

The 20" truck we rented needed to be picked up from another location as our location did not have one available. Genesee Feeds was wonderful in aquiring and picking up the truck to have it there for us at our scheduled pick up time. However, the truck they recieved had substantial exterior body damage that was not prev. documented. Genesee feeds went above and beyond to document the damage to the vehicle including taking photos to insure I would not be held responsible. Much appreciated, however the damage should have already been documented and repaired by the facility they recieved the truck from. Damage to vehicle included damage to the lower right body which included a sqaushed/restricted tailpipe which made for a rather annoying exhaust noise to have to endure for the entire long distance move. Noise was so loud my wife and I could not carry on a conversation for the entire 850 mile move. A different vehicle with no damage should have been provided to Genesee Feeds by the dealer instead of this one. Regardless, the trip went smooth with no issues other than above described.

Linda J. on 10/31/2016
Rating: 3 out of 5 stars

Just dropped the keys in a box.

Paul J. on 10/17/2016
Rating: 5 out of 5 stars

I had to go back for hitch. I thought it would have been already installed.

Mike W. on 10/6/2016
Rating: 5 out of 5 stars

Great customer service. Friendly & helpful.

ROBERT M. on 9/25/2016
Rating: 5 out of 5 stars

great setup, easy rental

Patricia C. on 9/13/2016
Rating: 5 out of 5 stars

Very interesting....The smile was very nice, but the grey haired old man was a grumpy one towards my friend. Must be her nationality he disliked. But the guy with all smiles and such. Was pleasant to talk with. Just because of the old man. I would not suggest anyone to go there.

Sonya M. on 9/1/2016
Rating: 3 out of 5 stars

rates are to high.

Mark P. on 8/17/2016
Rating: 5 out of 5 stars

rep. was knowledgeable and efficient.

Steven F. on 8/8/2016
Rating: 3 out of 5 stars

Truck we reserved two weeks in advance was not available. We had to wait 5 hours and use a smaller truck and make multiple trips.

Berlinda L on 2/5/2014
Rating: 1 out of 5 stars

The box has not arrived and I had to call up customer support to try and find it.

Patricia L on 7/28/2013
Rating: 4 out of 5 stars

Very Happy with whole process.