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Bruce H
Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great staff!!! Made the entire process a breeze!! Would recommend to everyone. Thank you.
Matthew MVery good with the customers outstanding service I thank you
DAVID HTruk condition is very poor. lock is too hard smoking smell in truck
Dharmesh DCashier was excellent thank you for such a nice experience!
Vikas SIt was a pain-free experience.
Andrew BRented a 6x12 trailer, the hitching needs to have a jack to lift to tow vehicle, very heavy for one person.
John FI'm very happy with the service provided. When I arrived to pick up the truck, the UHaul site was down. Many locations would have sent me elsewhere, which would have been devastating for my moving plans, but they worked with me and found a way to get the truck dispatched so I could get back to my moving helpers on time. Great location, went above and beyond!
meghan wNothing every thing was great
Martha LFriendly and understandable. We have used this location before due to the great customer service.
Rhiannon KDo not use locations that are gas stations/convenience stores with only one employee as service will be awful. No paperwork provided, dirty trucks and no time to ask questions. Long wait times. Pathetic.
bruce GThe cashier was really nice, everything went fast and smoothly for the most part.
Shavonte MHv a dedicated person on trailer rental days.
OLIVER RThe man who got the truck for me was fast and efficient and reasonable
MATTHEW AOnly reason I booked this location is they have late hours to pick and drop off. The vehicle is very very very dirty and disaster maintenance. I got smoke smell as soon as I entered . Previous rent person left opened yogurt cup . Vehicle makes lot of noise . Very very disappointed with the vehicle and cant get from another location in the last minute. I never use this location again.Very very disappointed. No hygiene at all. Felt like I was driving trash truck.
sravan cSeamless. App worked well for drop off. Easy to use.
Timothy ICustomer Service horrible Horrendous Experience
Elicious CConsistent good service
Amandeep SOriginal truck rented had windshield wipers that did not work. Called U-Haul and they could not get anyone out to fix it. Asked me to drive it to a repair shop, who said they could not fix it. Had to return to original location and exchange for another truck. The new truck had issues with registering it was in park and had a door that caught when opening.
Chris SExcellent customer service! Such a great experience!
frances lEverything was fine. Nice friendly people that work there.
Gregory ENicole is amazing! Always upbeat and very helpful!
Benita Jdirty interior of the truck
Earl WThey really helped me out in my time of need ! ♥️
Fiona SVery professional
Daphne MIt’s always no hassle pick up and drop off
Joseph DJust keep telling those clean and up to date
DAVID HAttened was very helpful and knowledgeable. Thank you
lillian rThe truck ran bad. It need to be in someone shop. That truck was just trouble. It's was so dirty, with dog food all on the floor. Dog hair on the passenger side. Had a lil smell to it. It was hard to put into gear. At some point. I just wasn't really to happy with this Uhaul place, at all.
ALVIS BThe owner so friendly and helpful thank you
SAIDA GThe uhaul was filthy and sticky with trash in it.
Teah MExcellent service
kojo aThe manager was friendly and fast, however, the van was filthy!!! I threw my clothes away afterwards.
Kelly PThis is the best place to rent Uhaul.
Hammad MI requested a dolly. Never got it . Haven't checked payments but I am sure you charged me for it
Jose MVan was filthy. I spent an hour cleaning it myself when I got home. Food trash, urine bottles and blood from them selling meat out of it . Owners of gas station had shoved an air freshener in it to cover the smell. Highly disappointed in this one. I spent over $500 to rent a wrecked, filthy van.
JONATHAN BSpeedy service and the attendant help with the hook up.
Lucille SN/A
Melvin AThe truck was filthy. I was told the gas tank was full at pickup. I drove 40 miles. Approximately two and a half gallons consumed. However the meter was still running at five gallons. I want a refund for two and a half gallons $7.80. ($3.19 per gallon).
Carol RMake sure the trucks are clean and serviced
Bradley CConsistently good service
amandeep sIt was an enjoyable experience. The gentleman who I delt with was very delightful. Price was high... you can improve that.
Keith WI was completely satisfied with the services I received. They were fast and it took only a few minutes to return the truck.
Enock BFloor on passenger side had a sticky solution.Van was very dirty and smelling.Mentioned this to the agent before leaving the location
David OEmployee was very helpful. Had an issue with the steering wheel being locked at pickup. I’ve never had a Uhaul that had the steering wheel lock every time the vehicle was turned off so that was a bit annoying. The back of the Uhaul was dirty with items from a previous rental inside. Overall I’d go back to the location only because the employee was helpful and professional.
Candace PThe counter people were friendly and very helpful
Simone TTrailer always in good condition, this is my 3rd trailer rental all been great thanks
George VCustomer service was unhelpful with the returning of the truck.
Autumn HGood Truck, just a bit old. I was able to get the job done. Will rent from this location again.
Donald BKeep being you
Benjamin Non the paper work it said it was a quarter tank of gas. when I got in the u-haul it was empty. and the mileage was wrong
William BClean and sanitize all equipment the first truck was filled with bugs.
Swanzennetta FExcellent, as always!
Shane LCheck engine light was on. Oil light was on. Tire light was on. Not sure if these items needed to be cleared off the dashboard and all systems are ok.
William BNone. Excellent service, trailer clean, and easy to haul.
Julie MThe gentleman hardly knew what he was doing and it couldn't answer any of my questions nor did he have acknowledgment of my situation or answers on how to help me
Trista DCongested parking area, difficulty backing out truck from lot.
Ralph MNA. Thanks for the Great service.
MARK SVery easy The customer service was good, good conversation while I waited.
Tiarra SJust keep doing what you are doing.
deborah uDrop off went smoothly.
Jon H