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Boston M.
Customer Reviews for Global Pawn And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome group of people 👍
Patti D.Very kind and pleasant.
terry L.I recommend the location for convenience.
Louis F.WARNING: the original pick up point on highway 72 never showed at the designated time. FIRE them! The folks on W Broadway were excellent as were the folks at the drop off point on Cowesette.
Romano S.The staff at Global Pawn were prompt and helpful. This location is my first choice for Uhaul rental from now on.
Barry M.My grandmother left her wallet and she didn't know where. They reached out and got it back to her next day! Thank you, UHaul and Global Pawn!
Natalya B.Great service from the people that manage this location. Thank you.
DAVID B.This location was great. The Staff was very friendly, efficient, and accommodating. They had me hooked up and on my way in less then 10 minutes.
Patrick P.The service at this location is terrific.
James L.Great fast and helpful
wayne M.Have sent a complaint for the original pick-up location and waiting on a response
Heather R.Location is an excellent drop off point. Centrally located for Loudon and Lenoir City, TN. Staff were friendly and helpful
Ron B.Drop off went smooth!
Elaine L.N/A
Kenneth S.The staff is friendly and very helpful.
ANGELA A.Location was very convenient and easy to get in & out of
Tom B.I can't rate the location. I dropped the vehicle off after hours. I can say the area was easily accessible and I received confirmation quickly the next day that the truck was received and my order complete.
Kerri P.Easy pickup and drop off. Great price. Thanks.
Keith K.The people were fine, but the facility is very run-down.
Pete K.Have used them several times and thoroughly recommend them.
Robert J.Very friendly and courteous staff! Easy check-in and drop-off of truck.
Donna B.I loved how I was able to talk to an actual person. They where friendly and very helpful. I will definitely be renting from them again.
Ashlie E.Keep up the good work.
THOMAS M.Very personable. Walked me through the check out and check in process. Great service
Douglas A.Service member would not assist in backing up instructions and upon learning that we travelled from Colorado told me, “we also teach people to drive here.â€
Sarah L.The process was fantastic! The people at the UHaul place were professional, helpful, & made process smooth & easy. I would definitely rent from them again!
Jill M.Everything went so smoothly! Pickup-return! Very economical way to move your belongings!
Jackie H.The clerk, Ellen, was very helpful and professional. I appreciate her patience with my questions.
patti F.In a word...remarkable
yvonne C.It would have been helpful to be shown various features on the truck, IE there was a "towing" light lit in amber on the dash, and I was unable to determine whether it was on or off? Also, I felt I was cheated a bit on the gas in the vehicle at pick up - the guage read below what was indicated on contract.
Dave D.Perfect
Steven B.The moment I arrived I received immediate attention. Drop off was excellent. Thank you for the wonderful service.
WILLIAM S.Pavement needs fixing, little run down.
Russel C.The overall experience was good, staff was friendly.
Jessica L.Very nice folks to deal with. Always have what I need. Always ask if I need additional equipment for my move.
Gary P.Great customer service. Very friendly and professional.
susan J.Everything was awesome
PAUL S.Folks were very friendly and took care of our need.
Paul F.Love them! They were so helpful and great people!
Jacklene S.I have rented from this location several times. Always exceptional.
Robert J.Communicate with your customers! I elected to add extra equipment that this location didn't have. I didn't use the mileage we estimated and I still haven't heard from anyone as to what I was charged. No communication from uhaul was a huge inconvenience.
Angela H.I was charged a wrong location drop off. My original drop off location was Lenoir City, Tn. I don't understand the extra charge
James S.The rep at global pawn was friendly and efficient. Great customer experience.
Timothy P.I know of nothing you should change for this location. The rental truck and service personnel were outstanding and I will use them again and recommend to others.
Robert J.They are on the top of their game.
THOMAS M.