Great customer service, nothing to improve.
Walter Brown
Customer Reviews for Gonnason Boats
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have used Gonnason Boats location several times and they've always been great.
Robert RimpiniGreat… Team.!
CRISTIAN MORALESThe folks at Gonnason boats we're awesome? It's been a while since I've rented a U-Haul truck and I was extremely impressed with the process both checking it out and returning it. Great job!
James EastmanExcellent customer service. Highly recommend this location. Stella was a pleasure to deal with!
BRANDON OTTOno muss or fuss
Charles Millergreat people, zero that you can say bad about this place
Kenneth MakinsterExcellent service, he was really helpful and quick to remove the trailer from our car. Highly recommend the place
Abubakari NassorAt first there was an error with my transaction and I was charged extra mileage. But after calling and talking with this location, they owned up to their mistake, apologized and then fixed/refunded me. Tyler was great and help and very honest/transparent with this situation. I would highly recommend this location for any of your future uhaul needs.
Blake WattsGreat customer service! quick to answer and very welcoming smile!
Christopher ExtineFriendly, efficient. They had exactly the equipment I needed. It was a great experience. I will be calling on them in the future.
Dulce SebaldA way to return after 5 o’clock closing time or the next day that would help people a lot thank you.
Richard KiddTyler was awesome!
Jessica CrispNothing. Service was friendly and quick. Answered all my questions
Roger FranklinFriendly, helpful and respectful ! Thanks!
Oleksandr A MarchenkoThis is a fraudulent billing. The trailer was rented last month and paid in full. You how over doubled the billing and charged my credit card. It is being contested with my credit card provider.
Paul BurgN/A
Rafik El azzaouiAt first I didn't know where to enter but once I got there it was easy and quick
JAN STEELEBest location and best service. Thank You very much!
Ivan GavrilovThe gentleman that checked me out and back in was very friendly, efficient, and just a pleasure to work with
SCOTT ADAMS𝓖𝓻𝓮𝓪𝓽 𝓬𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓼𝓮𝓻𝓿𝓲𝓬𝓮
maria romanLady was efficient and friendly.
Kevin GautierSince a dolly was not included in the truck although I had requested for it, I had to do an extra round trip from and to my old apartment. They said they would subtract the miles but I don't think they did. As a result I think I paid for more miles than I actually used.
Joonsuk ParkI have rented U-Hauls several dozen times over the years (since the 1980s). This location is the friendliest, fastest, easiest to deal with by far. Bravo
Kendra FowlesThe guy that helped me was fabulous and so friendly and it was a wonderful experience renting from this place. I will go back next time and recommend this location to others.
April IsahExcellent, everything is good.
LYONEL JEAN-PAULIt was Just perfect. Fast & friendly. We gonna use this place again. Thanks :)
CODY MARTINNothing , great !
VIKTORIA DIMOVAFriendly team that were helpful with unhooking!
Yuma YamamotoI did rental online. Young gentlemen greeted me outside (maybe owner). Told him I needed to rent trailer. He followed me in and in less than 10 minutes we were outside and he hooked up the trailer to my vehicle. I was very impressed. Will business with them again.
Keo Louangphakdymy go to location, best help by far.
Kenny MakinsterThe whole move went off without any issues. The staff were friendly as usual.
Chase FleeupTyler Gonnason helped me. He hooked up the trailer for me and took it off when I returned it. He was very helpful and friendly. I would recommend this company for any Uhaul or boating needs.
Philip HouseFriendly staff. Clean and reliable equipment.
sergei liddellGonnason Boats is the best! Nice friendly Staff and Ken the boat mechanic is best in the biz! Highly recommend!!
Matthew cockerhamMake sure that the vehicles are kept up to date especially for vehicles that use the one way. There's a lot to of things to type. Upset customer
Mark KimbroughEverything good
Cristian Riquiac MejiaTyler was great. Friendly, good service.
Brandon KentIt was easy and fast. Nothing to improve on.
Mike WillisNothing
Leo TysonVery professional, friendly and great customer care - above and beyond. Thank you.
Siraaj AbdussalaamGonnason is an excellent marine dealer. They have wonderful, high-end boats, trailers and all the accessories associated with all marine activities. It just so happens that they also have a U-haul rental trailer program as well! So thank you to Gonnason for availing your business to that. In our circumstances we wanted an auto transport trailer for a small work truck to be towed behind the U-haul moving van. The picking up part of the trailer was a breeze with lots of room to navigate getting the trailer from their storage lot. When returning the trailer, it is the same process as picking up - as easy as store bought pie! Just be sure to do it during normal business hours because the area around Gonnason Boats is filled with violent, criminal vagrants; just like the rest of washington state these days because of the one party political machine in power across the region! God bless you guys and thank you again for making our move out of the cesspool of washington state a reality!
DARRIN OVERHOLTExtremely friendly and great service.
RAY MITCHELLMy reservation was moved from another location to this one, Gonnason did not have the blankets that i had reserved so i spent the next 2 hours driving around trying to locate the blankets i had originally reserved, very disappointing.
Dan HarringaSend every customer to this location! Service was AMAZING.
Greg FitzgeraldVery limited hours and a sketchy location, but the people are excellent. Very easy dropofff.
Douglas DuttonFast and easy
Edgar SalgadoA little hard to find -- Uhaul signs not really visible. Mr. Gonnason was extremely helpful and I liked dealing with them, even though we had an issue with the car dolly vs the auto transport I had ordered. All taken care of and car dolly worked fine.
Jeanine OConnellVery friendly and courteous staff and service!
AJ Fisher