Customer Reviews for Goodyear Self Storage & RV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Goodyear Self Storage & RV
I requested a cargo van and when I got there...no cargo van was available and they would have had to borrow it from another location. Then instead of saying well, I will give you the cargo van for the same price since it was inconvenient for you, I will charge you more money per mile. So, I will not go back here to rent another u haul. Thanks for losing a customer.
Always ready to help at this location. Best UHaul location I've ever used!!
Outstanding service for a last minute reservation.
Staff was extremely helpful and friendly. Very clean office space.
Manager and employees did an excellent job
Nothing, the guy's that run this place are extremely courteous and polite as well as being friendly and helpful! Very impressed with the whole experience
Very positive experience. Staff was extremely helpful.
Good prompt service is much appreciated. Clean trucks in good working order are also appreciated. Keep this up and everyone should be happy.
This was the wrong storage unit. When I called I was told I needed to go to a uhaul center.
Trailer had no lights and swayed the whole way
This location, to be honest, is better and easier than any other Uhaul location I ever been in. Johnny and his manager are great. I will recommend them anytime.
Awesome counter service and customer service!!!
Nothing. I've been using uhaul for years and you guys have always been great. Thanks
no improvements needed. Everyone was friendly and helpful. This made the moving experience less frustrating.
This location rates excellent from start to finish.
Better than the pick up location. Employee was willing to help and courteous.
Truck was extremely beat up, brake were not working well on a 26 foot truck. Was over estimated and over charged. Did not know the proper drop off procedure because front of area is so small and after the office closes there is no help.
this location does not honor , one month free storage
unit as advertised by u-hual. customers should be aware of this.
service was great and men working at location very friendly and helpful. I give them thumbs up, EXCELLENT
Truck was not ready at time of reservation. An hour after time I had to suggest rental of another truck which was unfortunately the largest truck and was falling apart.
The online process was even though I did not move in
All good stayed open so we could drop off and finish paper work nice guy
I walked in and said i am here to return a truck the first thing he said is take it back where you got it. Not asking if it was a one way or local rental he was a ass. Not happy with the treatment i received when i walked through the door.
Thank you for being helpful after hours. Keep up the good customer service. Everyone has a different story why they need help after hours are closed.
Staff was friendly & helpful .Equipment was ready and easily accessable. This is a great location and manager Keith is got it together knows the business and answers any questions .Smooth operation.
Keith was amazing. He did everything I needed plus took care of customers without missing a beat. He provided one of kind service.
No need for improvement. Excellent customer service!!!!
As soon as i pulled, there was a CS rep to greet me and had a worker advise me where to drop the carrier off and soon as a drove back up to the front , my receipt was ready and i was on my way.. great job
Good clean place, gate was temporarily broken though.
The two young men Andre Alen? were awesome!!!
The staff was very helpful
Staff was very friendly and helpful. I highly recommend this location for moving and storage needs.
Staff was very kind and very helpful.
Communicated well and informed me on all I needed to know. The inside units are actually cooled with AC unit and not a swamp cooler. Easy to understand payments. Cheapest price I could find in town.
I didn`t used the storage. I canceled it 2 weeks ago at Uhaul`s website.
Great people! Clean facility. Great location. Fast service and great deals. I would recommend to others!
Great customer service. Rep was professional and friendly.
Everyone was very helpful and curteous. Size room was suggested and worked perfectly.
Staff was very professional and the storage unit met my needs perfectly.
John was awesome and fast getting the paper work signed and showing us the unit. Would Recommend!!!
Excellent customer service!
Personnel are efficient and very helpful. Their Customer service is extremely good. Friendly, fast, and knowledgeable.
It`s rare that you are actually happy to do business with someone - this is one of those places. Very efficient and pleasant husband and wife team!
Friendly, and very helpful. Top notch customer service.
Awesome service! I`ve moved a lot and rented spaces at more locations that I care to think about. This is by far the greatest of them all.
Outstanding husband and wife team manage this facility. It is clean well maintained and secure.
Extremely friendly and accomodating. The place is very clean and security is the tops!!
very clean, friendly, quick on paperwork,exceptional service.
Very friendly and helpful staff. Could not ask for more out of them for an out of towner.