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Mark H
Customer Reviews for 208 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn't know information on truck or trailer... for example, I asked how to put straps in and the guy said he didn't know, that I can go online and watch a video...
Marco VThey didn't know how to use trailer and couldn't answer questions about box truck
Marco VVery nice very easy process. Friendly nice person at the counter.
Michael DThe straps for the car tires were a little frayed and could use some maintenance. And perhaps a little more training for some customers so the straps don’t get so tattered. The staff was amazing though.
Duane MThe only problem I had was they said thanks for bring back. Then I receive a charge for going over the mileage. i did not know there was a limit on miles. I would have thought they would have said something about a charge.
jim bI tried to drop the truck off in the small town nearby they were full up so I had to get to the Neilson location I called the new location and the person in charge gave me instructions on what to do and to put the key as it was barely after hours, and he was closing, Upon arrival he came out and was very accommodating and friendly, I was done and out of there!
Brad F