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Kurt C
Customer Reviews for Grey Goose Motel & Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good service and good value
RICK TNot much, everything went well.
Al NHaving to use "online" for dr license and pre trip truck assessment did not work. Had to text info to do truck assessment, and uhaul reps phone to photo/ confirm dr license. Very time consuming, nor impressed, especially because I'm old school and prefer paperwork.
Pete HMy original location was much closer, and unfortunately the truck I was renting ended up being late.
alex pClean the snow off the truck and not have it blocked in by other trucks
Robert AGreat,fast,friendly,service.
Ioannis CVery nice guy (I think his name is Kam or Cam) and accommodating.helpful and friendly as well.
Irene HGood location right next to the highway. A little more organization would be helpful.
Jim BI had to drive 250 kms to get the Uhaul I booked over 5 weeks in advance with fuel at 1.98/L and the best they could do was give me 150$ off ? When it cost me 220$ to fuel .Then I couldn’t even get a trailer I booked so I had to drive the Uhaul and spend another 250$ on fuel for no reason other then “your scheduling”
Evan bStaff at drop off site very friendly and courteous
peter HClerk was very helpful!
Franklin RHave 2" ball available for rent, or include size of ball in rental confirmation sms. Have a jack available to aid with hitching the trailer.
Schomoatr rHave the truck roadworthy near bald passenger steer , check engine light on , interior hasn’t been cleaned in awhile cargo space hasnt been swept for at least a move or 2 Also explain the rental arrangement what I pay for ect
Tim SWhen you guys book your trailers you need to get on a map and take a look at the trailers that are available along the route the customer is planning on taking. This is the second time that I've had to drive out of my way for a pick up. It added an extra 3 hrs, 20 minutes to my trip. Then for us to stop in Blaine Lake and see the exact trailer that we just had to drive 3.2 hrs. out of our way to get, and to find out that this trailer had been siting there for 5 weeks is pretty ridiculous. Then in Prince Albert, the location I, the customer, had told the representative on the phone, I was needing was there for rent, which would have been very convenient as well for us. We had to borrow a diesel truck, and the extra time it took getting everything hooked up and gone, just made me very upset and not very satisfied with my experience.
Cristina z