Customer Reviews for Griffs Service Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Griffs Service Inc
The back lights did not work well. We got a police stop us and gave us citation for it. I need this matter investigated.
Did good job of having reserved truck.
It was a garage so not exactly clean. They did what needed to be done and we had no problems with them, but neither employee was very friendly.
lower the cost - miles & fuel sounds like double cost., everything else was perfect (especially clerk, polite and knowledgeable )
Very courteous people and accessible location, with gas pumps!
My pick up point was not what I chose. I understand it was those things are subject to change but it was rescheduled no where near where we were moving from. An inconvenience that could of been avoided if it was rescheduled to a closer location. That doesn't help with the mile restriction placed on the rental.
I reserved my truck at a location in South Bellevue. It was transferred to another location, where there was no truck for us to pick up. Then it was transferred to the location above, where I waited for 20-30 minutes before being able to leave with the truck. I do appreciate Brian helping us out with the reservation and with a discount since the final location was more than 20 miles out of our way from the original location.
Trucks with cruise control.
Nothing you guys have excellent service
If a customer reserves a truck at one location (like 87th and L), don't have your slack-jawed troglodite send them across town (to 35th and Q) because you don't know where the hell your own trucks are, or where the reservation was made by the customer!
We liked the personal interest that helped us with pick up for the Uhaul. The location had changed and he directed us to that sight. thanks to all of you.
Exhaust was extremely loud and most likely requires repair.
3536 Q St. , was the only location in Omaha that is worth going to, the location were the truck was rented was not satisfactory, Bellevue NE. The location I rented the truck and dolly from, 12th and Leavenworth Omaha NE, changed my pickup location at the last minute. I understand U-Haul dictates rental location if the original renting office cannot fulfill it's obligation. Will not rent from U-Haul again.
Everything was ased promised. Made the whole moving experience less stressful.
I reserved online with no problems when I had to change my move date. Truck was ready to go when we checked in. Very friendly & great experience. Would for sure rent from Griffs again.
Brian has Great Customer Service!! Thanks Brian ??
Matt Phillips from Grand Island arranged the trailer over the phone and was very professional and helpful!
Very helpful….The first rental place did not have the correct size U-haul available. Contacted Griffs to verify and arranged the switch between service providers. With the limited time between the switch Griffs loaded and checked the equipment for potential problems.
It's nice to have a U-Haul close in the neightbor. Thankyou
They were courteous and efficient. The location was easy to find. Everything went very smooth. I liked getting my receipt sent to my e- mail. Thank you for everything.
I'm not happy with the fact I told them I was paying cash in which I did an they ran my credit card anyway an I have a 30 day hold on my money an it was more than the cost of the rental
I made my reservation at 90th and Maple in Omaha and that is where I expected to pick up the trailer. However I do understand your inventory issues.
I had done research and planned to buy wrapping paper and boxes at your store when I picked up my trailer. The location I picked up had NOTHING. I bought everything at Wal Mart. I did not think you deserved my business after you sent me to such a location with nothing. You lost an add on sale.
The inside of the windows could have been cleaned
The truck ran a little rough. It sounded bad but chugged a little bit until it really got going then it was fine.
Very professional. Will do business with Griffs service station again. Mr. Griffiths was reasonable and courteous. Three days of chaos, and Griffs uhaul was the only part that was reliable and worked out well!!
all went well.. no additional comments..
I was very satisfied with the service. I will definitely recomend it to friends anf family. Thank you!
Brian was so nice and helpful. I will definitely rent from them in the future!
I have rented U-Haul from this location a couple times and have been very happy with the service they were so nice and polite. I would recommend this to a friend .......thank you.
I would have prefered picking up the vehicle closer to home but they made arrangements for me to drop it off at the Millard location which was more convienent.
great job thanks. Really helped me out!
Parking could be better. Service was great.
Brian was awesome. There were a few computer glitches, but nothing inconvenient. Would definitely use Griff's again!
The trailer lights didn't work, they wanted to send me across town to have someone fix them. Then they started to work, only to short out and fry the wire harness 400 miles into our trip. The alignment was way out of wack and the mirrors would only adjust up and down.
better gas milage on trucks mabey convert them 2 cng
He lied on the miles i drove and pumped the gas and filled up the truck i couldnt pump it myself i was overcharged never will come back
We were very satisified with the service we received and with the helpful information we received. We would recomend this location to others.
Brian was friendly and very knowledgeable about the truck and explaining the contract.
Not sure if it was the owner that did all of work but there was another employee who jus tsat around and did nothing to assist when the one person was taking information and getting the paperwork ready.
One person on site, had to leave me several times to help other guests. Not impressed and I would not recommend.
nice guys real friendly to work with.
not big but nice and professional
In the end, with the gas, I spent $220, which makes your big $19.95 sign a mockery and thus I could not recommend U-haul to anyone.
This was not the original pick up site. I was directed to a site in Bellevue for pick up. When I arrived they said they didn't have the unit reserved. I had not received notification of the change! I had already traveled several miles to the Bellevue site and I was not happy that I had to travel an additional distance.