Lesley went above and beyond. We showed up late and she came back to office to help us. Great and positive attitude. Knowledgeable and did such a great job. Will refer and use them again.
John S.
Customer Reviews for Guard Space Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people work here and were more than helpful with all my needs and questions!
BRIAN M.My rental experience couldn't have been more successful and easy for me to rent a truck. I did most everything on line. The ladies in the office are very nice and extremely friendly and helpful
John T.Fantastic staff great to work with
Mark W.Staff was VERY FRIENDLY and helpful!!!
Michael O.Super easy check in, very informative staff who were really helpful.
Stewart H.The ladies in the office were very helpful, very professional and top-notch.
Jill W.Keep doing what your doing the service was above expectations.
Alonzo S.Representative who checked me in was super friendly and helpful!!
Randy S.They are very friendly
christopher B.Nothing
Jorge V.Laurie and Lesley are awesome! Very helpful and friendly. We would recommend this UHAUL location to anyone.
Lainey C.Nothing These 2 ladies were great and I'm not easy to please Everything was taken care of in a very efficient way I was out the door in 10 minutes
darlene W.The location is convenient and the staff is amazing! We loved the decorations inside the office. It felt like we walked into a spa. Very therapeutic.
Adriana I.Customer service was beyond excellent, Lorrie from the U-haul in Peachland was awesome. She took great care of us, thanks to her I will definitely come back plus I told so many of my friends about it.
Karltz L.The team has been very attentive and helpful ! When plans didn't go accordingly the team adapted to our needs , greatly appreciated Ty.
dustin L.Excellent service, super nice people. Also gave me a Christmas discount after I dropped the truck off which was a nice surprise!
Mark C.Customer service was stupendous. The clerks had a good attitude and were respectful. Not really much to improve on here.
Mark W.Great customer service.
Kenneth C.Leslie was awesome. The trailer was clean and safe pulled straight no problems.
Daniel D.The U was clean but in terrible condition. The exhaust was nauseating, the noise was beyond horrible- sounded like a jet engines in the cabin. The transmission sounded as if it was going to explode. The ringing in our ears for hours after we stopped to rest.
Daniel S.The rental experience was good however the running lights on the trailer did not function. Additionally, I had no success in using the uhaul app. It was very cumbersome and ineffective.
Michael C.It was a great experience. The agent was very friendly, helpful, knowledgable and just a pleasant experience. I would highly recommend this location.
James M.Bad communication between U-Haul and location led to a truck not being assigned for mobile pick up. Still waiting on the $50 discount.
Robert R.Very friendly and helped ease the stress of moving.
Mark G.Great place to rent a truck. Awesome hospitality and first class service.
Kenneth C.Excellent customer service! So friendly and personable! 5+ Stars Keep doing what you're doing!
Vicky S.Service was excellent! Can't remember the proprietor's name. Friendly, thorough, helpful and time efficient.
Robert H.Leslie was very helpful
Brian J.The customer service in both the retail store and the storage facility are just outstanding. Very professional staff! I'm also impressed by their overall knowledge of what options will work best for the individual customer. They were extremely accommodating when I needed to change rental dates and also when I needed to rent a larger storage space. You will be very happy with this company! (Plus, I loved their festive holiday decorations!)
Kathleen K.Leslie and Laura made everyone who walked in the door feel like family. This was my first time renting and they made it easy. I wouldn't hesitate to rent from th again and will refer others to this location.
Cheryl K.Very good
RICHARD S.Lori and Leslie are excellent! They go beyond the call of duty.
CORINA W.Staff was great
Marla C.Met with the owner. She is a wonderful person. Wonderful place atmosphere welcoming I suggest renting from this location anytime
Angelo R.very customer service friendly! we were very satisfied with the service
Maribeth V.Great service! Everything went smoothly. Leslie was professional including being helpful, friendly, and courteous.
Roberta P.The interior of the truck - the front seat had obvious pet hair (dog hair likely) which was white fur, all over it. Other than that it was very clean. It was a new van which was very nice! Please make sure you disclose all fees at the counter prior to renting. I was charged $11.00 for "insurance" type damage coverage that I otherwise would have declined. I was not presented with it as an option and if I was, like I am online, I would have declined. I only used the truck less than 12 hours. Thank you
Kasey P.The girls were wonderful I would go there again. thank you for being so friendly and helpful. Bonnie Smith
Bonnie S.Staff was the highlight of the rental! Great personality and service.
Mary B.Customer service was very good. Quite helpful.
mohamed B.Nothing at all!!
raymond T.I recently had the pleasure of renting a moving truck from Guard Space Storage, and I cannot express how wonderful my experience was. From start to finish, they provided top-notch service that truly exceeded my expectations. My interaction with Lesley was an absolute delight. She went above and beyond to ensure that I had all the information I needed for my rental. Lesley's professionalism, kindness, and caring attitude left a lasting impression on me. She made me feel like a truly valued customer, and I couldn't be more grateful for her assistance. As we were wrapping up the rental paperwork, Lorri joined us in the office, and I was equally impressed by her warmth and friendliness. It's evident that Guard Space Storage places a premium on great customer service, and this team embodies this commitment. My experience at Guard Space Storage was nothing short of exceptional, and I firmly believe they deserve more than just 5 stars. The level of service and attention to detail I received made moving much smoother. I wholeheartedly recommend Guard Space Storage and their U-Haul rental services to anyone in need of storage or moving assistance. Thank you Lesley for making my day truly remarkable!
Gerald R.Everything was first class, very happy with the customer service, very nice. Robin and Deborah Yeager
robin Y.Not a thing. I experienced extraordinary, caring and professional customer service, far surpassed my expectations.
Patricia G.No body was around even though it said open had to do a key drop
Choan L.Everything was perfect and easy
brant J.Water coming into cab when it rains passenger side my helper got soaked
John M.Great place to rent a Uhaul. Highly recommend this location to anyone.
Kenneth C.Leslie was excellent. Customer oriented. Pleasant. Explained everything.
Ruby B.Everybody was very professional, and very friendly and very helpful
Miguel L.Friday and easy
AUSTIN N.All the ladies in the office are very friendly and were so very helpful!!
Bobbie H.Keep doing what your doing!
Jeffrey S.Can't think of anything different
Noreen S.Number one rental office in Charlotte County. Gulf Space storage provides first class service with their Uhaul rentals.
Kenneth C.Leslie the U-Haul associate was helpful and accommodating , and provided exceptional service ! I would use this location again for future needs , and would recommend it to others ! Thanks , sincerely J.Gerard O'Callaghan .
James O.Great service. The employees there are very friendly and helpful.
Kenneth C.