This was a very easy process and worked out well. I appreciated the once over of how to operate the sliding door and to hit the “trailer off” button since I hadn’t driven ever driven something this big. Definitely a cost effective option.
Shannon C
Customer Reviews for Guardian Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The attendant was fantastic explaining the process and how best to return the truck. He’s also explained all the options and tools that could be rented with the truck.
Robert WPickup of vehicle was easy and the owner was friendly and professional.
Joseph DNo thing to do to improve You guys are professional and Friendly I recommend a 100% to any one. Thanks guys Att Miguel
Miguel RIt was great the way it was
Crittenden JGreat customer service
Eddie AI really like renting from this location. Great people, nice location, very friendly, very professional. Always a pleasure to work with them.
Davor SThere was no clear signage as to where the vehicles go and where the keys go
George GThe two gentleman that set me up were very friendly and helpfully
glen eThanks Brad
Brittany SN/A
russell bNone
MARK MWell run location, very pleased and would use again
ronald lSo much easier than I thought it would be. The owners of the small businesses that I encountered were very personable and look forward to doing more business w them in the future.
janne vSuper friendly and courteous!
Victor VBrad was very helpful with the process. Our rental truck met all our needs Thankyou
Patricia REverything was excellent. Thank You! My family and I are very grateful. Excellent customer service and great truck that was available made our move a reality. I honestly can't see need for improvement. Just keep doing the same.
maria dAwesome customer service !! Above and beyond to make my experience awesome. Thank you.
Richard PFast easy and accurate same as the first time. Couldn’t of gone better thx guys
TARICK HEverything here is done professionally. No need for changes.
Eddie AClean and reliable. Extremely well maintained equip. Lovely and kind personnel. Brad and Charlie are truly wonderful. I cN honestly say I hope to rent from them again It is rare to find such place nowadays. Thank you so much!
renee qThe vehicle was older and difficult to get in and out of due to being high off the ground, especially getting cargo in and out. The vehicle also pulled to the right and I stuggled to keep the vehicle straight.
Cheryl KThe truck was ready when I got there and pick-up was easy. Appreciated that the truck had full tank to start a busy weekend of moving. Dropped off after hours using the U-Haul mobile app and that was also easy.
John QCharlie was incredibly helpful throughout the process. All I spoke with on the phone were also great. The assistance and ease of use was very much appreciated.
Kerry CThe staff was friendly and knowledgeable. This was a very easy rental.
Clark HCan’t remember his name but the guy in the office was amazing and super helpful. Hands down easiest uhaul rental of my life !!!
Andrew SAttendent was excellent
Jeff HThe renting was fast & easy.
Diane LPick up was smooth and easy, and the vehicle was in good condition. We will definitely use this location again!
Susan DPeter was top-notch!! Helped us by not having us back the trailer in, which was a blessing after being on the road for 3 days.
LAUREN JCabin was full of dog hair with dog treats still in the center console.
Frederick REasy ingress / egress and simple directions to drop off truck and keys.
Robert DNothing it was all excellent!!!!
Michael CThe guys at guardian self storage/uhaul were incredible. Was the first time anyone didn’t make me feel intimidated taking out a truck. These guys were friendly, knowledgeable, and liked talking to people. They also made sure I had all my equipment I ordered prior. Last two times I went to the uhaul in Natick, MA and didn’t get the furniture dolly and appliance dolly I requested. These guys at guardian self storage walked me to the truck and opened it and made sure everything I needed was there and were beyond helpful. A++++++
Paul CThe place was great minus not getting a confirmation call. However dealing with U-haul has been a nightmare
Eric CBrad was very helpful
Brace RThe staff that interacted with me is very professional, knowledgable and friendly.
Allen AStaff was Exceptional…….. Helpful, pleasant and a pleasure to work with
David MEveryone was very friendly and nice
Michael DFast polite service, easy in and out
Ralph BEverything was perfect, thank you! Easy pick up, easy return, great vehicle, great communications.
Kenneth SVery professional personnel.
Eddie AExcellent jib
BHARATKUMAR PI have rented trucks here several times and it always goes smoothly. Very friendly and helpful.
Meg JHave a dedicated U-haul staff always there to do transactions. The clerk was trying to balance running the gas mart store while also doing the U-haul stuff. Too much for anyone.
Bertholt SExcellent service at this location. Would recommend to anyone in need of a truck rental.
MaryJane SMy rental of a small trailer was easy, and the site manager was properly helpful. Thanks
Thomas WGreat people, awesome service.
Eddie ANo comments, good experience.
Michael MGreat experience. Super friendly and helpful. Couldn't have gone smoother.
TIMOTHY R