The people were nice but the system setup needs to be changed. I requested a trailer 2 weeks ahead to pick up in Minot nd and they made me drive an hr to pick it up. This not good service by U-Haul. That is plenty of time for you to get it in town. I recommend you fix the issues with picking up uhauls by getting them to the requested area and not make the user drive more then 15 or twenty minutes. I will not use U-Haul anymore if they continue this poor planning. This is about the company policy not the place.
Clayton R.
Customer Reviews for D&P Auto Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropping off the trailer was a breeze. I would totally recommend this location in Huntington.
Giselle V.It is an auto repair shop therefore it is very dirty but the guys were extremely nice and helpful
Gwendolyn S.Nothing every thing went great!
Daniel S.It should not take 45 minutes to pick up the equipment. Thay whole process of uploading information & inspecting the vehicle took too long.
Crystal C.They were exceptionally helpful and very fair.
Bill S.Was hard to find the key box to locate key as it didn't say where located, took us about 15 minutes to locate, hid behind bushes on outside wall. Instructions needed to be more
LaVita V.U-Haul is the best. Needed a truck in a hurry and they came through. The price is great also.
Norman B.Nothing to improve
nathan M.Good service
Jeffery W.The of the truck was not what I want and price was higher
Wendy C.Great experience. D&P Auto Solutions went above and beyond to ensure I had everything I needed.
STEVEN M.They were new to the business, but were able to accommodate me after haul dropped the ball on my reservation.
Doug A.