Customer Reviews for Hardware Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hardware Mart
No one told me that all the locations throughout the United States would be closing at noon on Christmas Eve. The Plano store told me that I had until 6 o'clock to turn in the trailer. I turned it in at 4:30 on Christmas Eve, and there was no one there because they had closed at noon I called the 800 number because I could not get into the website with my access number of 80883885 Cobb. I have been told that I would be responsible for the trailer until it was physically checked in. However this was impossible because everything closes at 9. The trailer would not be my responsibility because I had taken into location. She put my mind at ease, thank God I did not have to wait 3 days for someone to tell me that. THANK YOU JOY!!!
Everyone I needed to talk to to help me with this experience was amazing and helpful. My biggest concern is moving to an unknown place (especially in a small town where the stores are small and so are the roads to park) and the hours was not the same as said on the internet. So when I went to drop off my truck and trailer still attached, I was concerned to park it due to no room. I was either leaving the trailer in the street or blocking some doors. Driveway, and trash. On the other hand it all worked out in the end and they took care of it on the morning. It was a weight taken off of my shoulders.
Service was friendly and quick!