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MIKE W.
Customer Reviews for Willard True Value
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was very helpful with both pick up of trailer and its return.
Mark S.Smooth transaction.
donna S.Nothing easy to rent and easy to drop off
david K.Easy drop off, but once again the location was not made aware of the trucks previous injuries. Documented them all on arrival for pick up. The employee was helpful and quick
Jack R.These people were awesome!
Evon O.The man helped me to get the multiple issues corrected. He called customer care services himself over mileage issues, shorted on blankets per contract and that I was sent to a permanently closed location to return the auto carrier in Republic, Mo.
melanie C.First time doing remote pick-up. Everything was where it should be and I got to my destination early morning as needed.
Greg S.Handy and nice place to rent a trailer ! Nice store and friendly employees! Walked in and 10 minutes later was hooked up and leaving with a trailer!
Paul T.Waited awhile as there was not anyone well trained on the uhaul service accept the manager, and he was off. It took about 45 minutes to rent and then another 45 to check back in
William D.The store wasnt open when we went to pick up the trailer. It was suppose to open at 9:00 am and we were there around 9:15-9:30. Luckily one of the workers was able to figure it out because they were waiting on the boss too.
Donna S.Unfortunately i still do not have a receipt for my return and I requested an emailed and printed copy, this location was unable to provide either so I took time stamped photos of my return.
Wyatt R.Those guys need a computer with faster service but they were great!!!!
Leah S.Good place to rent or drop off a U Haul!
Paul T.Jessica provided excellent customer service.
hal B.