Customer Reviews for Hometown Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hometown Self Storage
Second time we have dropped off at this location. Very easy to deal with. Very courteous.
Staff in Weatherford was incredibly nice and helpful. It only took about 15 minutes from when I arrived to have my paperwork done and trailer hooked up with me ready to go! Great job.
Fix the ruts in the trail pick up area.
Our only issue was the location was closed for lunch at the time of pick up. Everyone was very accommodating and service overall was good.
Everything was great. I couldn't pick up the trailer due to a bad 7 pin to 4 pin converter light harness. I appreciate the uhaul staff (Charles) for being concerned for customer safety. I will definitely be using u haul again in the future
Store owner would not let my 3 year old use the restroom. Was very rude and adamant about not letting her use it. Very frustrating.
Service at Hometown Uhaul was well above the needed, enjoyed the pleasure of doing business there. Thanks to Brian I will be back when I need another truck.
Super nice people from renting to drop off and easy location for drop off as well. Thank you.
keep same employee on the job
This is the best uhaul location I've ever dealt with. Love the guys that work here.
I have used U Haul on several moves and this one was
the best one ever...with such people at both ends I can't give any advise on making it better
Nice seamless drop-off. No issues at all.
Drop your prices, I paid 800 at Penske for a truck and car hauler, I paid almost 500 for just a car hauler from UHaul
Did not have a parking space available. Called several times to get $6.95 back. No one could help.
The staff that was there when I dropped it off was the most rude person I have ever met. I was told one thing by one guy and the guy I dropped it off with basically told me I could shove it.
This storage facility is a great location! It`s right off the main interstate and has easily accessible entry points that are highly visible.
Good location. Sadly needs updating, RV had to literally smash down tall brush to park. Brian the new manager was great.
The facility was very helpful when I called and came in to discuss my reservation and the details. The lady I dealt with, Vanessa, was very nice and informative. Highly recommend.
Excellent customer service, very professional and helpful.
Very good set up of the yard. Easy access to all storage units and very friendly staff.
The staff were absolutely wonderful! They went above and beyond by letting me rest and cool off with cold water in their office when I got overheated.
Fast, Efficient, Clean and SUPER FRIENDLY
The storage facility reservation was cancelled. But when I called them they did not have a record of the reservation. Your system has an internal disconnect.
The only improvement to this facility would be an offer of insurance provided by them to protect our belongings for a small fee instead of having to get storage insurance from a third party.
All went well, people were very friendly