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Ashley F
Customer Reviews for Western MD Outdoor Power Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Western Maryland Outdoor Power is an excellent company to deal with. They may be primarily an outdoor equipment supplier, but they have excellent employees who are willing to help in any way. Thank you for helping my family have a great move.
Kurt hWhat a terrible experience. I booked my rental for 8 am and at 9:10 am, the place still wasn't open. I sat waiting and finally had to call to get another trailer booked. After driving to a completely different location, I get told i needed a pin to lock the tongue on the ball! No employee ever advised me that this would be necessary. When I asked for assistance with this, I was told "there's an advance auto up the road," not helpful at all. I am extremely disappointed and am respectfully requesting a refund. I expected much better service.
DAVID Cvery nice customer service. easy check out of the vehicle
Brian PPeople at the drop off location were excellent. Friendly and helped me back in the equipment.
Corry SMirror broken and was supposed to be full of fuel but I didn't even put 10 miles on the truck but took 6.7 gallons at $25 could not have been full of fuel or even been checked after being returned.
NAOMI Bvery nice and friendly people. Explained all details so I felt very comfortable driving off the lot.
Robert KLatch was not working properly and door was very difficult to open
Nick MLittle nicer customer service
Seth M