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Kevin S.
Customer Reviews for Hydway Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly
Jim R.Representatives in Hydway Hardware were very helpful and friendly.
Tanya S.Fast easy friendly service
Jerry G.Best service from uhaul I ever had over the years , a for surly to receive a award showing that they care about their customers
Ken S.good service. Friendly, helpful.
Samuel S.None. The service is excellent. Super helpful and friendly
Bonnie T.Doing great
Ricky P.Cheap clean and helpful
Jeremy D.Technical problems by completing the rental process took a lot of time.
Tobias P.Excellent service. Kind and helpful
Dean K.Was able to drop off after hours. Very accommodating
Brent D.Service was great!
Lena W.No improvements needed, service was really deadly, I give you 2 thumbs up
Roger L.The uhaul had less than 1/2 a tank of gas, it was missing 1/8 of gas yet the owner told me I had to return it with 1/2 a tank of gas, which I feel was unfair. The interior was dusty the windows dirty I wiped down everything I thought I might touch with Clorox wipes not knowing if the previous renter had covid. The store itself, the workers did not use masks, which is unsafe for everyone.
Debbie S.None
Dennis L.Trouble with on line check in. Didn't want to complete process
Bonnie T.Quicken the online setup /order process for the dealer.
STEPHANIEANNE S.Everything was ready on time.
Perry M.Having booked for pick up in High Level it was inconvenient to have to make an hour and a half round trip to a more remote location for pick up of the trailer. The gentleman at the location was very helpful and friendly.
Vanessa B.Mary was excellent at helping get me set up with the trailer I needed
Gord B.Customer service was great and trailer was fantastic . It was my first time hauling a trailer and the Rep hooked it up and explained in detail everything to me. Was more roomy than I anticipated, however the trailer was extremely dirty and I had to wash it to use it. I did not like that at all. Please clean them next time. Aside that it was great feeling with this shop. Thank you Ray and Darwin
Rebecca M.Quick simple and pleasant drop off. Highly recommend.
Wendell L.Website hours showed open at 9:00 and at the office it showed 10:00. Correcting website would cause less confusion. Everything else was perfect. Thanks Uhaul :)
HERMAN D.Excellent customer service.
Raymond L.Staff was very friendly, willing and able to help.
levi W.Great service!
Isaac D.It took about an hour to get the truck, as the employee (who was very nice) did not know how to use the system. Also, I had originally booked a 26' truck to be picked up in High Level, but received a call from UHaul 3 hours into my 9 hour drive saying that the truck was not available and that I could go to Fort Vermillion to pick up a 20' truck instead. I can't understand how a business operates like this, calling the day of the pickup. Thanks U-Haul......
Braden H.I had a good experience dropping of the trailer in fort vermilion very friendly and helpful staff
ben W.very helpfull truck running and warm at pickup time. agent was able to get me out of a bind created by rimar holdings
High N' Dry C.