Keep the equipment available
Philip S
Customer Reviews for U Auto Car Rental LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the key are present. Finalize every thing the correct way the 1st time so that consumers want have to waste additional time calling back to fit their mistakes
Montrellis LHave vehicle gassed up. Only 38 miles worth of gas in truck when I picked it up. The App wouldn't allow me to use my mobile to pick up truck. Called customer service. They advised me to use the website. No problem after doing so.
Cory JGreat experience from beginning to end. Easy process. I would highly recommend this location for any rental needs.
Angelin CHave my online reservation, which was accepted and processed by U-haul, be correct so I don’t have to spend time on the phone with U-haul customer service to correct U-haul’s mistakes, and get my vehicle 2-hours late, with no compensation from U-haul for my inconvenience.
Leonard PLet the customer know in advance that you don’t rent equipment I was charged and never received a refund
Michael TThe lady at this location was real helpful we were able to work through some self checkout issues I had on my phone. She took her time and helped me resolve the problem. Great customer service.
Kenneth WBonita was very accommodating and great to work with. The van was comfortable and made our move much easier. I will definitely contact Bonita for future needs!
Gregory MI
Thomas FThis contract has been a hassle since I picked up from this location. I will not be returning to this dealer.
Jessica CN/A Excellent customer service skills.
Shirley L