Customer Reviews for Istorage Halls Mill
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Istorage Halls Mill
they don't ever answer and they don't call back if you leave a message .over billed me about $350.
Fantastic service! At the Halls Mill location.
The personnel at this location seemed annoyed and was not helpful. I was told not to come back.
I dropped the vehicle off after hours and I was charged for fuel even though we dropped off the vehicle with the correct amount. When I went back to the location the manager ( Teresa) argued with me about the amount of fuel in the tank even though I pointed out the amount to her in the vehicle. While I was on the phone with customer service she had already called and reversed the charges. I feel that if I had not returned and confronted her we would have had a fraudulent charge. Very unethical.
The lady handling the transition was not knowledgeable at all. Told he I wanted the 14.00 insurance and she tells me they don't offer that on this truck. I say yes ma'am the do and she say no they don't. I tell her I have rented this same size truck regularly for sometimes now n I get it every time. So I wasn't going to keep arguing with her over it. Once she got the the part about insurance low n behold y'all offer the 14.00 insurance!!!