Istorage Halls Mill (U-Haul Neighborhood Dealer)

Istorage Halls Mill (U-Haul Neighborhood Dealer)

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5363 Halls Mill Rd
Mobile, AL 36619

(251) 660-7185

(next to Golden Corral)
Driving directions

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Standard Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed


  • 24 hour dropoff

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Customer Reviews for Istorage Halls Mill

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Istorage Halls Mill

Overall rating: 3 out of 5 stars

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Jean M. on 2/7/2016
Rating: 1 out of 5 stars

they don't ever answer and they don't call back if you leave a message .over billed me about $350.

BECKY W. on 1/29/2016
Rating: 5 out of 5 stars

Fantastic service! At the Halls Mill location.

AURELIO B. on 1/16/2016
Rating: 1 out of 5 stars

The personnel at this location seemed annoyed and was not helpful. I was told not to come back.

Mark Y. on 11/30/2015
Rating: 1 out of 5 stars

I dropped the vehicle off after hours and I was charged for fuel even though we dropped off the vehicle with the correct amount. When I went back to the location the manager ( Teresa) argued with me about the amount of fuel in the tank even though I pointed out the amount to her in the vehicle. While I was on the phone with customer service she had already called and reversed the charges. I feel that if I had not returned and confronted her we would have had a fraudulent charge. Very unethical.

LEMON J. on 11/22/2015
Rating: 1 out of 5 stars

The lady handling the transition was not knowledgeable at all. Told he I wanted the 14.00 insurance and she tells me they don't offer that on this truck. I say yes ma'am the do and she say no they don't. I tell her I have rented this same size truck regularly for sometimes now n I get it every time. So I wasn't going to keep arguing with her over it. Once she got the the part about insurance low n behold y'all offer the 14.00 insurance!!!