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Tamarilyn Mckenzie
Customer Reviews for Marcowhale Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer I rented had a leak in the roof and leaked all over my belongings.
Kendal RobersonThe lady running this location was amazing, she went above and beyond my expectations. I would definitely recommend this location to anyone.
David Van AusdallCustomer service was good, she was extremely polite and helpful but the equipment wasn’t very taken care of but she tried her best to accommodate me.
Curtis ReedOffice staff was very polite & professional!
Opal BerrianThe lady at Marcowhale was very friendly and helpful with my rental. I would definitely go back there if I need another rental . The truck was clean.
Stacey GaryAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONAwesome Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONThe service was fast and easy customer service was awesome
Kenneth DanielsThe lady at the location was great
Stan StalveyThey had the trucks we needed. That had a pretty decent collection of vehicles. When no one in town had the size I needed, they did
Heather PendletonAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONnothing, the lady was very helpful and NICE!!
Evelina HillAwesome Experience! 5 Star Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONThe lady who helped me was very knowledgeable, very professional, and very sweet.
Jonathan SuleEverything is good, no need to change anything
Charles DinoskyEverything is fine no need to change
Charles DinoskyThe lady working the store was fantastic!
Shane FontaineThe truck ride kind of rough but it got the job done and I appreciate it thanks again
glenda lewisAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONTruck rattled very bad and tires seem imbalanced. Great customer service at location. Great people.
Rex DorseyThis lady needs a raise!!!! She was a ROCKSTAR.She solved the nightmare that Eufaula,AL traffic department cause.
michael howellAwesome As Always!👍🏽👍🏽👍🏽
TERRELL JOHNSONEverything was just the way it needed to be Mrs Jackson went above and beyond to make sure I was taking care of :)
Latravia JacksonThis place is wonderful. The young lady that helped us was fantastic and very helpful. We would use them again. Great place and people.
STEPHANIE ROGERSI dropped off the trailer after hours. Lighting was pretty bad
Stephen HarveyThe process was very easy and the customer service was great
STACEY HORTONAbsolutely nothing!! Tameka, represented the company with exemplary professionalism. She was extremely patient, friendly, knowledgeable and personable. I will most definitely recommend this location to family, friends and strangers. Please keep up the great service. Thank You until we meet again.
Melissa BlakemoreEverything was great, renting was easy, hookup went well, thanks.
FRANKIE SHEARRYNothing, everything was great!
Elsa MathewThe lady that runs the U-Haul store was very courteous and very helpful.. The down side was the web site was having problems and wouldn't allow her to complete the check out.....But the 1st U-Haul store that we stopped at on Bemiss Road below Moody AFB in Valdosta.. The white lady wasn't helpful at all , Didn't act like she wanted to rent me a Trailer at all and could care less.....Really think U-Haul needs to take the U-Haul business away from these sorry ass folks. M.A.Walker
mike walkerThe person there was very good but not having any electric connector to match trailer with our vehicle was very bad.
john albertieThe alignment in the moving truck was horrible. We had a hard time controlling it on the road. The truck kept pulling to the right which would be off the road. The truck needs maintenance. The woman that took care of me at the Valdosta office was so friendly and fantastic though.
Elaine BowenFast and expeditious! Great service!
STUART MOOREAwesome Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JOHNSONThere was no one there for the drop off process and the business hours where open. The facility was not big enough to accommodate a 26’ truck and car transport. When choosing a drop off location that would be helpful.
Jeremiah SmithEverything was very good. The customer service representative, Chemire, was excellent in helping us and being patient with our timing!!. Enjoyed working with her!! Great asset to your company!
BEVERLY ROGERSThe inside of the truck was a little dirty. Maybe just needed to be swept. But it did not effect our rental. The location was easy to find and the truck easily accessible.
Craig WillisGreat work
ROLLIN MCCLAMVery friendly and helpful
Wolfgang BuckExcellent Customer Service
joshua roneyVery disappointed in having to goto two different locations to pickup truck and trailer. I ordered online and initially was told they were at same location only to find out the day before pickup I had to go to two separate locations 20 miles apart! NOT convenient at all! Representative said I would receive “extra miles” on the truck. Gee wiz, thanks! She finally said she would credit me $50 for my inconvenience. We’ll see if this happens. Confirmation emails were very confusing because of the “split” reservations and there were three different addresses with two confirmation numbers.
John KennedyInitial pick up time was delayed til next day do to lack of communication . Otherwise the lady was very professional and helpful even giving me 3 boxes out of her own pocket. I would recommend anyone to deal with her . Sweet lady .
Michael HeardEquipment was ready upon my arrival. I utilized my phone to get equipment which was fast, simple and easy. The lady that was there asked if I needed help, she was friendly and professional at all times. I would HIGHLY recommend this location to one and all.
Bobby LeeWhen I used U-Haul the first time to move from Florida to Kentucky it was $618 and I got the truck on full I used U-Haul to move storage to storage that was $145 for just around the corner then Kentucky wasn't working out and decided to move to Valdosta GA that was $785 when Florida is further gas was high first stop was $99.00 second stop was $75 three stop was $74 then drop off was $70 I feel like I was ripped off by U-Haul this time and my truck was not cleaned property.
Soleil MitchellCustomer Service was PHENOMENAL! Rental Agent was extremely knowledgeable and adaptive to my specific need. Truly appreciate gracious and competent assistance!
Frances ElmoreVery Good service
Georgia PringleWomen was polite and professional.
DAIVD DALRYMPLE