Customer Reviews for Jackson Oil & Auto Parts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jackson Oil & Auto Parts
Drop off was made easy by the friendly staff. Check out time was speedy. One person went out and checked out the truck while the other did the paperwork work.
Worst experience ever. I reserved a 20 ft truck two weeks in advance and got a confirmation number. The day before my move I was told they did not have one and I would have to drive 15 miles to get one. I called the main uhaul number and received a text confirmation that this new location would have my truck. Drove there and was told they only had a 15 ft truck. My movers were waiting and I had no I would never recommend uhaul to anyone again. I am 70 and handicapped and this was just the most stressful and horrid experience of the entire relocation.
The truck was dirty when I got it but I did make sure I cleaned it out before I returned it.
Manager was excellent....graciously giving us clarification regarding directions when we were turned around in finding location...having never been there before. Took time to explain everything also. GSM
Nothing the person I talked told me what I needed to do very helpful
My wife and I ended up wiping down the interior of the trailer. Not a bad smell, but noticeable. Not a very clean trailer overall. The tires were also 20+ lbs under pressure. Fortunately, only had 100 miles to travel. Person that hooked up the trailer was very helpful.
Bad customer service.
Waited over an hour for the equipment.