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Elaine B. | Overall Experience
Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.
Rachel L.You can't do anything to improve. Excellent!!
Randolph T.People were great
JAMES B.Very Good Experience
Daniel N.Place and the worker was great above and beyond to help me.
Robert T.The girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service
Heather S.Excellent customer service from Bailey. She was awesome!!
Barbara R.My comment is you can't improve perfection and courtesy that we received.
Earnest P.Jimmy was great to work with. He made the process painless. Very friendly in informative.
David M.Courteous Employees , accomodated my needs.
Steven B.Pleasant staff that was friendly and helpful. Thanks.
Eugene H.Friendly staff member checked in our equipment and quickly got us on our way. Thank you!
David O.Everything went perfect.
Terry W.Staff were very nice. Facility was very secure.
Riley F. | Overall ExperienceYoung lady who rented the truck to me was most helpful. and pleasant.
Kent P.Nothing to improve, great service and friendly staff.
Jack C.Quick easy pick-up and drop off.
Robert T.Advise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.
James S.I was not aware nor was I informed that the location would close at 12:30 p.m. on Sat. (who does that?). Therefore I go through the self check-in process, which required downloading the app, setting up a profile, answering countless questions, taking pictures of the odometer and fuel gauge as well as the interior of the vehicle -- all the time waiting for sketchy cell service to work -- which eventually dropped before I could get confirmation or see a receipt. I had to contact customer when I got home to make sure everything worked. At least have wifi service to make the bulky process more efficient.
Douglas E.No contact drop off
Christopher Robe H.Jimmy is a phenomenal manager of this facility. He is committed and devoted on a daily basis. He cares that your belongings are safe. The grounds are clean and make sure you have a great experience. Whether it's with a unit, you rent or a vehicle you rent. I always feel safe in knowing when I enter, exit or access my unit that everything is fine. Thank you you uhaul, from a satisfied customer Nancy Slattery. Florida
Nancy S.You guys are awesome!
Dawn H.Jobean Storage is a great place! This was not the original assigned drop off location, Englewood Market was the original location and the man there would not take it due to a U-Haul mistake. Please U-Haul, fix your scheduling problems!!
Robert C.Such an easy experience! Thank you!
Pamela J.There was no where to park
Paul D.Friendly, knowledgeable and economical. Wouldn't change anything!
dianna B.Great service.freindly and helpful. Truck was very clean.
ROBERT H.Great experience, from beginning to end. The crew at El Jobean was courteous, receptive, and very helpful. Been using U-Haul off and on for over 30 years, including a cross country move, have yet to have a bad experience. Used a competitor once; vowed never again. Thanks U-Haul!
brook A.Woman at the counter very personable.
Dominick P.Thank you!
Jane O.Great service
Alexander S.Need a larger sign on El Jobean Rd.,
Mark P.The location is close by and the service was great.
MICHAEL C.Shelby was truly amazing. She was well informed about all the models available and was able to easily handle my issues in a very timely manner with a simple smile. I was kind of a pain in the butt but I left with a smile of my own thanks to her. Give that girl a raise!
DANIEL H.This was our second drop off at this location and we cannot say enough nice things about the staff and facility. Ashley was so friendly, professional, knowledgable and hardworking. Chris even offered to help us back into a tight spot. We had a wonderful experience and would definitely use Jobean Storage again. Many thanks! Charles and Bonnie Overcash
Charles O.Definitely a 5star rating !
Kurt V.The staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.
Gregory O. | Overall Experiencejimmy alway take care of me , very happy
Frank K.Thanks for your help/service! Great experience :)
DOUGLAS M.From how the staff at this location handled everything I don't think there is any room for improvement they did a great job
Mike A.Don't change a thing, very friendly and east to access.
RONALD H.Nice people, very helpful.
Tom M.This is an open storage business. It's VERY run down. Not impressive at all! Junky cars and boats parked all around. There was an old key return box on the open gate that's all busted up. The box by the storage office door doesn't really look like that's where you're supposed to drop the key off. This business is pretty much hidden off the highway. They've only got one little “sidewalk†sign out. You need a bigger sign…and some maintenance work…
JEFFREY B.N/A
Mark C.No improvements needed
ROBERT H.nothing
Jack P.Jimmy was a pleasure to work with. He got me taken care of quickly and on the road.
DICK A.Good availability and friendly staff. Jimmy went above and beyond to get my rental taken care of, despite the fact that he was dealing with a power outage at the office and had to process my rental on his smartphone. Great customer service.
steve E.Friendly staff. Prompt service.
mark P.Excellent staff, very friendly and helpful!
Brent M. | Overall ExperienceLady at the office was very helpful and made my pickup smooth and easy
Albert P.Service was excellent and Lucinda is the BEST!!!
Anjanette M.The rent needs to be looked at very hard to get back into the original place
William B.This storage facility is an amazing place. The staff and owners are truly awesome. They couldn’t be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.
Cindy B. | Overall ExperienceEasy to deal with and friendly staff
Robert G. | Overall ExperienceThis is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!
Austin C. | Overall ExperienceI stored my 20 foot aqua sport there. It’s survive the hurricane five thumbs up.
Jack H. | Overall ExperienceGreat service
Anthony R. | Overall ExperienceNot happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn’t your property, don’t put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn’t like you won’t rent a parking spot the next day is someone pays for it … double dipping in that instance.
Jeffery B. | Overall ExperienceAlways enjoyed the staff. Easy access to my units. I was a pleasure.
NICK S. | Overall ExperienceGreat place with great people. We would choose this facility again if the need comes up.
Earl K. | Overall ExperienceThe lot could have been mowed more often.
Thomas F. | Overall Experienceon list for garage please get me one
Charles C. | Overall ExperienceIt was easy with in and out access as I needed it. I would use this facility again.
CHRIS B. | Overall ExperienceGreat service thanks
Alan G. | Overall ExperienceFacility was located very close to the Marina that we use
James K. | Overall ExperienceJamie the manager was awesome, nice and super helpful.
Dirk S. | Overall ExperienceI was very happy with the storage & plan on keeping them in mind for my next move.
Karen E. | Overall ExperienceVery convenient!
Larry C. | Overall ExperienceWeed eater sliced side wall on new truck tire.
charles b. | Overall Experienceno problem whatsoever just an older facility
ANDREE L. | Overall ExperiencePeople in office always willing to help , always have a smile and very helpful . Ty
JODIE AND JEFF C. | Overall ExperienceGreat place will use again when I purchase another RV
CLINT W. | Overall ExperienceFriendly staff, storage room clean
Privacy R. | First Impressionsstaff was friendly, got our unit quickly.
Privacy R. | First ImpressionsGood.
Privacy R. | First ImpressionsGood.
Privacy R. | First ImpressionsVery accommodating.
Privacy R. | First ImpressionsCalled and left three messages and never got a response
Privacy R. | First Impressions