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JOSEPH Z.
Customer Reviews for KNR Automotive Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very accommodating crew. Thanks you guys.
Vincent A.CLEANEST UHAULS I HAVE EVER RENTED. GREAT JOB! VINCENT.
Vincent A.This location is very easy to work with and typically had the size uhauls I've needed. Thank you for being open and available!
Melodie S.This person Allan always there when needing the equipment I totally recommend KNR best customer service thank you
Jesus J.Just good customer service.
Manny R.The gas level was under what it was marked as the check engine light was on on the truck. It was shaking horribly when driving I paid for equipment that I didn't receive
Jessica P.I was a little disappointed we had to drive so far out of Victorville to pick up our truck but that wasn't his fault. I was also short on time and there was only 1 employee. We had to wait till he filled several propane tanks for one customer which took some time but employee was very nice. Location is a little crowded but he moved our truck right out front for us.
Paula T.Without a doubt by I will be a returning customer Beyond satisfied!
Barbara S.Sigan hasiendolo como asta ora rapido eficiente y buena atension y siempre dando lo mejor para el cliente gracias
Jesus T.I have the same complaint everybody must have with U-Haul. We see your vehicles everywhere, rolling billboards promising rental vehicles for $19.95. But the last thing you hear from the clerk? "That'll be $73.00."
Gary W.none
Janis P.More staff
Samuel M.Excellent service
Ralph D.The location was a little way to go to get the van I needed. Other than that, the rental went smoothly. I'm glad I didn't have to go too far as far as the gas used. I'm used to having a full tank when you rent a truck/van. I guess in these times when the price of gas is rather high, I guess some people don't think of the person that is going to use the same truck/van.
Perry B.Friendly people.
Marco R.Nothing the person that helped me was very nice and knowledgeable about the equipment I needed. I was in and out in less than 20 min. Thanks uhaul.
Latrina B.Nothing, David was great upon pickup, drop was seamless too
Ronald L.I was very pleased with the service I received. They were very friendly and helpful. I would definitely go back to this location.
Larry P.Friendly,professional, and quick.
TERRY T.Nothing, there is a good group of guys working there.
Gary B.KnR Automotive always has what I need great customer service
Raymond A.Everything went great. had trailer on the truck in less then 15 minutes after we got there!
Robert W.give an exact drop off location instead of saying "any" U HAUL location in San Diego
Laura K.Very professional and accommodating. They were busy when I came to pick up the trailer and didn't initially even acknowledge me. Upon return, they admitted as much, apologized and made me feel extremely comfortable. Would HAPPILY RECOMMEND this location to anyone!
Brandonn M.Daylin was awesome, would rent there again.
David C.Thanks for being perfect. My move was a nightmare but your service made it so much better. Dave.
Dave D.Lower the mileage fee.
joesph S.I have used this U-Haul location a number of times in the past, as has family & friends. I appreciate the convenience of it & the idea of supporting a small business. Staff is friendly, courteous, helpful, and attentive. Will definitely be back whenever I have a need for a rental.
Shelley R.Great place. Friendly staff
ANDREW C.Very helpful and staff
Stephen N.Initial rental was for 24 hours and 100 miles. We extended that. Common sense would say that each additional 24 hours would be with an additional 100 miles. No. We rented it for 3 days and they kept it at the original 100 miles but for all 3 days... Well it cost us extra that way. We got ripped off.
marry A.I've done quite a bit of business with the people. They are wonderful good job thank you. I'll be back.
DANNY H.Great customer service
roland R.The 2 personal are Great , customer service and Real knowledgeable 👍
SANTOS M.There was an "unwelcoming" older guy, when I checked on a trailer some years ago. I normally rent from another location just East of this one. So, I was a little upset when I was directed to this particular location, due to lack of 6x12 trailers at the other one. I was PLEASANTLY SURPRISED and very pleased with the service of the younger man I encountered. Very professional and expedient in his work. MUCH BETTER than the folks at the Lorene Drive, Victorville location. They're some of the WORST I've EVER encountered!!!
Brandonn M.The guy that works there is awesome not to mention very helpful and polite!! Have rented from there many times and am always satisfied!! 2 thumbs up👍🏻👍🏻!!!
Barbara B.Thanks
Jeff H.Very honest friendly staff!
Rodolfo E.Thank you 🙏
ROSENDO H.I think everything is nice and clean and you guys do a very good job you guys are friendly and helpful keep doing a good job
Karla M.Good guys
ashwani M.Excellent help all the way
David H.I really don't have any complaints
RICHARD W.The employees from pickup to drop off were all so helpful and friendly!! Definitely recommend KNR Automotive Repair!
Kelli R.The best customer service!
Karlheinz B.Well just one thing..my total drive was less then 200 miles...and they charge 296.mies. And I use only half of the tank of gas...that is very at normal...those vans give you 375 to 400 miles per thank.my mistake was no to see the miles at the beginning.
JESUS G.Very friendly. Well knowledge in the equipment. Willing to go out of their way to serve you.
Robert G.Friendly customer service.
Lisa H.