Everything was perfect 👌
COLLEEN R
Customer Reviews for Kearny Drive Up Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
PLEASE ADVISE COSTOMER: THERE IS NO PICKUP OF VAN KEYS, UNLESS THE OFFICE IS OPEN!!!!!! I RESERVED ONLINE, BUT DUE MAJOR LACK OF COMMUNICATION BETWEEN UHAUL AND MYSELF, I HAD TO WAIT TO THE FOLLOWING DAY TO MOVE OUT. do keep in mind, this is not a location issue, this is a CORPORATE UHAUL STAFF ISSUE. I should have been informed during my 2 phone calls or durring the online booking process, that pickup was not available outside of office hours
Fanesza SEverything worked out. Van was available, clean and customer service was very helpful.
Addaryll WReceptionist was very pleasant and helpful.
Carlos Bhave trucks outside of the building and give longer time on return also give a receipt larger to read
patricia nEverything great
Clifford BGreat customer service give them both a raise,the young man was awesome yesterday very attentive.
Lydia QService was wonderful the guy at the front desk answered all my questions. He was professional and very attentive. I would most definite recommend this location.😊
Samuel Eour location was moved the day before to one that did not open until after the time we needed the uhaul and what our reservation indicated. the customer service representative at this location was incredibly rude and unhelpful and did not want to accommodate us. I spent 3 hours on the phone that day to different customer service agents with uhaul and with that location specifically so it was a really frustrating experience.
Rebecca BNice and friendly service. Quick drop off!
Lauren CSuper easy to pick up and drop off
Janelle VProfessional staff, 1st class experience! Thank you!
PETER RMatch reservation time to store hours. Website touted self pickup but store did not offer. Wasted hour waiting for store to open.
David kExelente service
JOSE A