Customer Reviews for Kuberackis Hauling & Excavation
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Kuberackis Hauling & Excavation
These are great people! Having dealt with them twice, they are professional and courteous
These people were very helpful. Called me back to tell me that they arranged for me to get reimbursed for the oil purchase.
Nothing, they were awesome!
I have no complaints. I was pleasantly surprised at my entire experience.
The cashier was very helpful in giving me directions to bsnks, stores etc. She and her husband even gave me tips on what part of town to avoid where to get better service and prices. Made my moving day very nice and less stressful.
I was not looking forward to this move for a long time but the UHall experience make it so easy. Will always use UHall from now on!
great people to do business with. thanks so much.
Windshield wipers were very worn and not effective. We had requested 6 dozen moving blankets that were not there and we had to drive the truck to another u-haul dealer to pick up. The truck did not have cruise control which is not the dealers issue.
Friendly customer service!
This dealer is a pleasure to deal with and exceeded my expectations in the ease of renting of a u haul truck. They answered my questions patiently and were very friendly. I will definitely use this dealer again and highly recommend him to others. Thank you.
Very accommodating! Highly recommend them!
These people are above nice and courteous. I would not hesitate to do business with them again.
Great customer service even with me in another state.
Nothing. Friendly service. Everything was ready when I went to pick up the truck. Easy and convenient.
Have someone at the location or someone that will answer the phone numbers they had posted on the door. They did have a lock box to deposit the keys and contract in.
Awesome customer service. Fast, detailed and helpful. Answered questions and got us ready for our mission trip. They wanted to make sure we were taken care of and our needs for our trip were met well.
Had the truck waiting. Very easy to receive and drop off.
Thank you for great service!
The 26' vehicle that we rented was completely out of engine coolant. The light came on when we started driving from our location in Ohio to Pennsylvania, so we popped the hood and found that it was totally dry. We stopped at a gas station and bought coolant for the engine to prevent it from overheating.
Cost per mile is a little more expensive then other truck rental agencies.
Please demand that site owners not under any circumstances rent out trucks that are not clean and presentable. After agreeing to rent out a truck if a clean one is not ready or available at pick up time, secure one from another location for the customer. Our truck smelled so bad I had to clean it out three times. It still smelled but due to pressing time restraints we had to take it. Not a good experience. How ever used it before us must have hauled something other than furniture in it! Once again make sure trucks are clean and presentable.
I selected a location close to my home to save time. While I understand the reason for the transfer, a phone call would have been better than an email. The change was in the confirmation notification and could have been easily missed, causing big problems for the customers.
This location is closed on Sundays. Most people move on the weekend. No one at Uhaul could give us directions to the location. The maps on the U haul site suck.
Have enclosed cargo trailers available at more locations. We had a long drive to return this
Trailer. There are at least 4 until locations in Mandolin and no enclosed cargo trailers.
Only problem I had was the fact that I had left some of my boxes in the truck over night because it had started raining before I could get them all out. The next morning while unloading the rest of the boxes I noticed one of the boxes in the corner of the truck had gotten wet. The rain water must leaked in.
This location had only one van to choose from-a 17 foot van that was way more than I needed. Also, the steering mechanism needed adjusted.
Fantastic Positive attitude very knowledgeable as well as helpful. fast and friendly
very nice--came in early to accomodate my pick up.
They helped me an was awesome customer service
They did an excellent & expedient job when we returned our rental truck. He checked the truck; got the mileage; & checked the inside to make sure it was clean & all blankets were returned. We were in & out in less than 15 minutes! Excellent & courteous employees.
These people were very professional and went above and beyond for me. Knowing what I had went through getting to this point they did what they could to rectify the situAtion.
Great customer service and very helpful.
they was very helpful and nice we had 6" of snow they cleaned it off for us will deal with them next year
This location was absolutely amazing.
they really understands the customers needs I thank them a lot
Nothing... They are just what you need to move big furniture.
When it was delivered to the destination office I was charged 24.00 and some cents. That's why I don't like using a credit or debit card because people take advantage of you because they already have your ID number
no one was there to help and there was a note on door to call this number. I've only seen this on a T V commercial before
My overall experience with UHaul was absolutely horrible! The only good part of the experience was the great lengths that William Hill, at your Lincoln way store, went to ensure that i had a truck. I will never use your service again. When I called customer service, I was laughed at, yelled at, called derogatory names, and hung up on twice! Your company made me feel like a worthless insect.
Great place to have dealt with. Very kind people.! :-)
I WAS STUCK ON FRIDAY MAY 31 BECAUSE SOME OTHER RENTAL COMPANY MADE A HUGE MISTAKE. I HAD THE RESERVATION CONFIRMED FROM OHIO TO NEW JERSEY MOVE THROUGH EMAIL. I BROUGHT MY PRINTED FORM AND THEY TOLD ME THERE IS NO RESERVATIONS.
ANYWAY, DARIK FROM KUBERACKIS CAME THROUGH FOR ME VERY LATE FRIDAY AFTERNOON. WOW, WHAT R THE CHANCES OF FINDING A RENTAL ON FRIDAY ONE WAY...U HAUL CAME THROUGH.
VERT PROFESSIONAL AND CARING
Nothing, your service was excellent!
omg what a experience this was by far the best uhaul experience i ever had i was running late to get to the airport and the lady there greeted us offered us candy and coffee and we shot a game a pool while we waited for her husband to give us a rie to the airport . what a great staff and a true asset location to uhaul
very nice people to deal with!! i was very impressed!!
Excellent Service. Employees went above and beyond to help us out. Very friendly, great location, easy to find and a great bake shop next door!
Hours listed on line were incorrect, but used the 24 hour drop off so didn't interact with the personnel.
Have more equipment available. I want to thank the people at Kuberacki they were very helpful about equipment.
I would assume that weekends are the most busy times for rentals...It would have been nice to have the facility open. I'm usually hesitant to "drop-off" vehicles at closed facilities.