Customer Reviews for LWM
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of LWM
Nothing . Excellent experience . Nothing broken and no issue with vehicle . Mileage allowance and prices reasonable .thanks
Actually talk to the customer returning the truck rather than just say, "Leave the keys on the desk.." then go back to whatever it was they were doing. It really made me wonder if the truck would get checked in properly or if I would be charged for something that happened to the truck after leaving it at the location. A simple walk around with the customer dropping off would go a long way for peace of mind.
According to the uhaul agreement the fuel should have been 3/4 full but was under the half tank mark.
I was also told I could choose a drop off location but then received an email with a location already predetermined.
Dropped the vehicle off on Sunday...forgot to refill it with fuel..guy gave me a call the next day and asked if I'd like to come on over and fill it before he checked it in...to me that's someone thinking about their customers