LWM (U-Haul Neighborhood Dealer)

LWM (U-Haul Neighborhood Dealer)

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Address

201 24th Ave NW
Norman, OK 73069

(405) 360-1702

Driving directions

View website

Details

Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Special Operating Hours

Features  

  • 24 hour dropoff

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Customer Reviews for LWM

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of LWM

Overall rating: 4 out of 5 stars

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David P. on 5/22/2016
Rating: 3 out of 5 stars

The clerk took 30 minutes to check me out...had to run my credit card twice, did not know how to use the scanner. Nice enough guy, but very slow to process.

ALVIN F. on 5/22/2016
Rating: 5 out of 5 stars

Excellent service!

BILLY O. on 5/10/2016
Rating: 5 out of 5 stars

it was a last minute rental, and it was a great experience!

jim h. on 5/5/2016
Rating: 3 out of 5 stars

Jamie was very helpful

James B. on 5/4/2016
Rating: 3 out of 5 stars

I was supposed to receive a receipt via e-mail for an insurance claim as the computer was down when I checked in the truck. I have not received the receipt as yet. Please forward a receipt. I was also charged for fuel in the amount of $17.50, and this is incorrect since I returned the truck with the same amount of fuel in the truck when I rented it. Please credit my account with $17.50. I tried to answer the email that was sent re the fuel charge but the mail contained an error and when I attempted to send it it was returned as undeliverable.

phineas y. on 4/17/2016
Rating: 5 out of 5 stars

Nothing . Excellent experience . Nothing broken and no issue with vehicle . Mileage allowance and prices reasonable .thanks

eric m. on 2/25/2016
Rating: 1 out of 5 stars

Actually talk to the customer returning the truck rather than just say, "Leave the keys on the desk.." then go back to whatever it was they were doing. It really made me wonder if the truck would get checked in properly or if I would be charged for something that happened to the truck after leaving it at the location. A simple walk around with the customer dropping off would go a long way for peace of mind.