Customer Reviews for LWM
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of LWM
According to the uhaul agreement the fuel should have been 3/4 full but was under the half tank mark.
I was also told I could choose a drop off location but then received an email with a location already predetermined.
Dropped the vehicle off on Sunday...forgot to refill it with fuel..guy gave me a call the next day and asked if I'd like to come on over and fill it before he checked it in...to me that's someone thinking about their customers
The guy at the front desk did me a solid and rented me a truck that I accidently ordered at the other location. This is my second time to use LWM and will use them the next time I move too! They are great
I returned this trailer to the uhaul place at 700 east Lindsey st in Norman. They accepted the trailer & gave me the final paperwork. I went home. The uhaul guys on Lindsey st called me 2.5 hours late to tell me to come back, hook up to the trailer, & take it to the uhaul place on 24th street. I went to the Lindsey uhaul, hooked up the trailer by myself ( there was a guy outside who watched me), & I took it to the uhaul on 24yh street which is closed on Sunday. Why did the guys on Lindsey street uhaul even accept the trailer? They were very smart mouthed when they called me to go get the trailer & did not help me hook the trailer up. You need decent help at that place