Customer Reviews for Laker Tire and Service LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Laker Tire and Service LLC
Carry a larger line of product. They tried to help me find the trailer I needed elsewhere, but could only go by what was posted on line.
The trailer LEAKED and got several of our possessions wet. We were extremely dissatisfied with this portion of the rental.
Truck worked well & was easy to drive
Nicest Uhaul facility I have ever been to and the manager was extremely friendly, professional and helpful. Wonderful experience.
Requested a 5'x8', and was confirmed for a 5'x8' at a different location. The morning of pickup at the original location, I was told they had no trailers so I would have to go to Russells Point for a 5x8. Drove further to Russells Point, but location only had a 6'x12'. For a 600 mile trip the unnecessary and unused extra size and weight were non-value added. Added time and gas costs to the trip.
I don't understand why it cost me 140 bucks for a uhaul!
Hollis does a great job having the trucks ready when they are supposed to be.
ask always, good service
Polite service when I spoke with the customer service man. Thanks!
The manager of this location was a jerk. Tried hitting me up for damage and then charged me for 1/16 of gas for $12. He was unappreciative and it felt like I was inconveniencing him.
Individual was very helpful and answered all questions as well as providing useful advice for future rentals.
Nothing. Hollis is great. He always has the truck there and ready to go and he explains everything very well.
Inform the customer ahead of time that there is a charge for using your credit card. Had I had known about the charge I would have used my debit card. Also get better markings for the gas meter. Our vehicle we used only had markings in quarter increments. So that makes it difficult to ensure we had it to the required 11 / 16 full.
Nice location. Easy to get to. Large lot to easily park the truck. When we need another truck, we would definitely go to them.
Very friendly and helpful staff
I highly recommend this site for pick up! Loved the nice big lot for those of us who are not good at backing up!
best U-Haul dealer I've seen....super clean trucks..
Nothing . He even hooked everything up for me great guy. Thanks
The communication because he never asked where I was dropping off the UHAUL. He assumed that I was dropping it off where I was hauling my load.
Friendly service, quick service and the trailer was in good condition and ready to go when I got there.
Keep doing at as you are. No Complaints here.
very professional, thorough, helpful
Make sure the equipment is in working order before the customer arrives.
Hollis is a hard working, honest good person and always keeps the customer #1. Great!
Thank you. All went as planned.
They were very accommodating and friendly. The truck was ready to go - clean and well maintained. We would
highly recommend this location.
I would recommend as far a convenience.
Unable to comment on the service as I had a after hour drop off. I did receive my contract via email promptly.
Ordered it in Wapak but had to go to Russell's point to pick it up
Put lock caps on Gas Tanks, Stayed overnight in a hotel and during the night, under a light and watched by a camera approximately $100 worth of gas was stolen from gas tank
This location was great Hollace was very professional and would love to do business with him again. You could use people like him training your main reservations and scheduling departments on customer service! Thank you Hollace !
very professional and energetic atmosphere gave a sense of urgency and respect for the customers. Keep up the good work and friendly relations.
Very Friendly They help was great He showed me everything about the truck
The man I dealt with in the office was very friendly, professional and helpful. He definitely made the rental experience pleasant.
better information on policies up front
I do believe if you rented the furniture covers and never used them you should get your $5 back.
Otherwise great service.
Charged me for extra day when I returned truck day before.
I can't say enough good things about my experience with Uhaul, the truck was clean and so easy to drive. The staff at Laker Tire and Service LLC were so friendly and helpful with everything despite my crazy schedule, they helped get my move started off right! Thanks!
Great service and Hollies was very helpful.
Laker Tire and Service did everything they possibly could to remedy the problem and went a long way to make the situation more tolerable. They were great and deserving of high praise for their assistance and professionalism.