Customer Reviews for Lantana Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Lantana Self Storage
The lady who helped me was awesome. She was understanding with my situation and helped me get the right size because i didnt.
Everything was perfect. From the helpful staff person to the quick in and out! Thanks for making my move easy!
Thanks you guys were great
Everything went well up to returning the truck, I was charged for an equipment on the truck that I did not use, and even though I pay my money at this location they would not give me a refund. I would tell friends be careful when renting, take pictures, and inspect .
all good. Can use a better sign to indicate location of elevator or employee assistance...
Clean, well run facility. Staff was extemely helpful really go above and beyond to make move in easy.
Terrible customer service I reserved a unit online received a confirmation called was told they didn`t have the unit hung up on
Customer service was good
Good level of service, Pete was able to recognize my need to a bigger unit and gave me a great deal. Thanks!
Tammy was extremely helpful.
Our movers said the unit was infested with roaches.
I did not utilize the storage, so I don`t have an opinion. I only hope my credit card was not billed for anything beyond the $6.95 fee.
Facility very clean,parking and unloading can be a little tight,security is very good,overall happy with decision to store household goods...will decide on ground level next time.
Very secure area with individual alarms on each unit. Staff was helpful and polite.
I give the facility a good rating. I enjoyed but there was an issue with the gate and the lock code. But otherwise it was a good experience.
very good service thank you
Facility staff was friendly and helpful.