Everyone here is very helpful, everytime im here.
Harmony S.
Customer Reviews for Liberty Rent4U
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Seats and floors were dirty and dusty and I believe they over charged me on mileage.
Jason N.So accommodating!! Thank you much for the help!!
JEFFREY N.A very well maintained, competently staffed, and well stocked location in a highly visible location. One of the best I've ever frequented!
Deborah H.Entered all info online (vehicle make etc) yet have to redo at time of rental. Redundant
Karl D.I have used this facility so many times and they make the process so fast and easy.
Theresa D.Everything related to the rental was good
Curtis S.The truck was very dirty when I picked it up. The whole cab area was dirty. It had a scented tree hanging on the rear view mirror like it was someone's personal vehicle and I just borrowing it.
Katrina B.The employees at this U-Haul location are always helpful and efficient.
Jennifer M.Excellent customer service experience. Nothing it was a smooth transaction for me
Pamela M.I stated what vehicle I was going to tow, however the tow straps wouldn't even reach half way around the tires. Having never towed a vehicle before this was disheartening and scary. Thankfully, I had heavy straps and was able to secure the vehicle properly.
Jennifer M.Everything was great!!
JOEL D.Great professional staff. Will always rent from them
Michelle G.Open the door before 8am Lubricate the doors on the trailer I rented. Latch handle was rusted and therefore not operational Have the person who signed me in get rid of her attitude. Don't forget my pads next time. Had to turn around halfway to my move destination Overall experience very poor.
Gus M.Great 👍 👍👍👍
Clarence B.The ladies were awesome at the place. Very helpful and quick to assist.
Michele M.When we picked up the truck, the service wrench was on the dash. Truck ran fine for us but should probably do better at checking the equipment before letting someone rent it out.
Chris P.So kind and helpful! Will be coming back. (:
Lauren C.Even though they didn't have a truck right away they helped me made a reservation. During that time a truck was returned early and they had me in it within minutes. They were wonderful to work with!!
Sanya B.I really appreciate all the assistance and patience the U-haul employees have given me. Usually I rent a truck 1-2 times per year from this location.
Jennifer M.Have yard attendant check out equipment prior to releasing. In my case I rented a transport trailer and he backed me up and hooked it up for me which was great. Well with my knowledge of trailers I did my walk around prior to departure and found one of four tires flat. This should have been caught prior to hooking up. Luckily they had another. What if this was someone who doesn't have the knowledge they would have been stranded after closing time.
Stanley S.Exception service and pleased with the motorcycle hauler, made the transport easy.
Steve W.Very good ppl to work with on your rental. The ladies at the counter are very helpful, friendly, and knowledgeable. All the other workers move at a good pace, they don't leave you waiting forever. Def a good choice.
John J.A little dirt. The door was in need of repairs. Great customer service. I would rent again at this location.
Angela K.Very friendly and accommodating!
Leslie L.Courteous, knowledgeable service.
Stephen O.Garbage left in cab
John H.no improvement needed
floyd S.Thank you for your professionalism, kindness, and dedication to service.
Christine Joy B.Charges for extra rental day with employees informing me that as long as the rental is returned within 24 hours I was fine to keep longer. Completely out raged about poor communication and lies being told to customers.
Micheal G.I'm a big fan of U-Haul, pretty much exclusive in three moves over the past year. Concerning the trailer rental over this weekend, I might suggest that it would be helpful to provide a quick comment about the technical hook up specifically understanding that there are brake applications that interface with Truck technology would have been good . You guys are incredible! Thank you!
Rick H.Make customers aware of potential cleaning costs
Andrew K.Staff was incredibly friendly and helpful. Made renting a moving truck very easy and I would definitely use them again in the future.
Ron H.Good job!
Thomas G.If they don't reserve their rental online prior to going to the shop. I would recommend that. The employees at this location are top notch. Love the interaction and information they provide.
Willy A.Great customer service. I always enjoy working with Liberty Rent4U!
Josh D.The Dolly they rented to us was really old and wheels were super loud and didn't turn well. We didn't even end up using it, because it was such a chore to even get it to roll on it's own. We chose a location closer to us, but U-Haul changed us to this location without even asking us if it was okay to change. They just sent an email. When we called U-Haul, they just said they would charge us more money if we chose a closer location.
Jeremy B.The older gentleman that helped me rent a uhaul was amazing! He upgraded my truck size free of charge when I accidentally reserved the wrong one. He also was very kind and patient when my cards were having trouble taking. Highly recommend, 5 stars(:
victoria W.Nothing - from website to on-site personnel to performance, cost, and ease of making use of the equipment, superb experience.
James M.Nothing.
ERIN M.Have vehicle's check engine light issue fixed.
Bill K.Great customer service
Jason J.Great staff
Theresa D.Excellent customer service inside. Truck was clean and was exactly what we needed. Thank you!
Kelli K.