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Tiffany K
Customer Reviews for Good Furniture Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was very pleased at the professional customer service we received at this location. Will be using UHaul again for future moves.
Fred KCheck trailer before renting it. The rod that locks the trailer fell apart when I opened the door. The top and bottom hooks that locks the door came of the rod. Then the handle that locks the door was also really loose.
Brenda YStaff was very friendly and helpful. Equipment was available and ready.
Dickie HIt was real easy to rent a uhaul and if need be in the future go back and do it again
Scott LPeople were very nice and helpful.
Gregory PMy experience was great! Great customer service… will us this location again..
Cynthia DHave professional people helping to check in and out
Donna LHeather and Steven are very awesome. They made sure I was taking of. Thank you U Haul.
KEANG TPrices are ridiculous
SEAN MIt was great
George BThe people and the location where good, what isn’t good is rating a customer for a five days and they return trailer two days early and still get charged for five days! This make a person upset!!
Richard BThe truck sounded horrible, it needs some serious engine maintenance.
Tammy SSteven at Good Furniture was friendly and very helpful. He is someone who excels at customer service and deserves a raise, a corner office, stock options and a company car.
Brian Lthis branch was located at a furniture store. and the owner was awesome he came out and helped hook up check Lites. and had a vast amount of information for me. the one thing he didn't do was try to sell me furniture. now he has great furniture, and i was expecting a sales pitch. but i came in for the uhaul. and he only handled and sold that service to me. i was very impressed. thanks for the great help.
David BThe fender was held on with wire and blew off we spent about 3 hours out of the day repairing it so we didn’t miss the deadline we had. Definitely not happy with my rental experience
John BThe salesman was very nice and polite.They were also very helpful. I couldn't get up in truck, because it was to high but we figured it out. Thank you guys at Good Furniture Company.🤗🤗🤗
Bell CWhen our drop off location, Products & Snacks @ 500 Plum Grove Road, Cleveland, TX closed early, we drove around until we found another Uhaul return. (GPS app was taking us in different directions.) We'd passed a return place going to Plum Grove location so we made our way back. The Good Furniture Co's new owners were the bomb! (502 N. Washington Ave. Cleveland, TX) Down to earth, busy but took time to get our situation handled properly & we'll definitely be referring them to others as we're moving to the area. Kudos, to your Uhaul staff at Good Furniture!
Sherron WThe back had wet spot in it where the previous customer left a mess.
Douglas HKeep providing fast amazing service
davina J