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ROBERTO ALCANTARMENDOZA
Customer Reviews for Lowest Price Auto Glass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tires need to be inspected prior to renting the trailer out. Two tire were near the warning mark before I left and one of the two worn out ones failed. Your uhaul dealer at McHenry and claribel was no help at all. They told me they could not put a tire on the trailer and said we are not mechanics. They had two guys there dress as mechanics standing around doing nothing while I had to wait in the sun for over a hour to get road side assistance to come. The Mchenry store was rude and I will never go there again. Your Trask uhaul was very good and helpful.
charles mcreynoldsI took the truck for 2 hours yet charged for nine days
Ameen HaiderzadGreat service and central location, Thanks Uhaul 😊
VICTOR SAXTONThank you all you have done to make our day easier
Annie MendozaortizWhen my mother pickup the trailer it was dirty and the lights wasnt working at night totally unsafe
Lucilia BrasilGreat service.
Bruce AschWindshield was dirty and the windshield wipers were too small for the window.
Janet MossVery nice person helped me.
KathyL ReinhardtThe equipment and pads requested online were not available the truck was dirty. Had to clean the windows to be able to see through them good. The side mirrors couldn't be adjusted the engine sounded questionable but made the trip
cheryl campiThis was after hours drop off and we were not told it would be closed. I wanted the McHenry location and was told when I picked up the computer said trash lane. I don’t know why I wasn’t able to pick what location I wanted. Then come to find out after driving to two other locations that were open that if we went to McHenry to have them help us we would get charged more. Thankfully my husband was with me I would not have been able to unhitch the trailer by myself. The self check out was not good for us but we weren’t given any other option by “traffic” This is not good for people not physically able. I was not impressed it was a frustrating process all the way around from reservation to drop off.. I’ve rented u haul in the past and it seemed easier.
Michelle WarrenGreat friendly service. Truck was clean and ready to go. No improvement needed folks. Thank you
James LawlerIt's fine. Clear stall markings would be an improvement.
Rex DwyerGreat experience and good staff.
ANTHONY FORTEI didnt know you could rent a uhaul there until the webpage gave me the address. So maybe more signs.
KENNETH CUNIGANNothing Tony was great even when I took it back early he stopped what he was doing and disconnected the trailer.
DENISE MCFERONVery nice and friendly
Charletta ChildressThere was a bit of an issue when I came to pick up the truck, the person said it’s not ready until 10am even if my reservation was at 9am. Not a big deal since there was another truck that was ready. Maybe a notification whether the truck is ready or not will be helpful especially I just got dropped off to pick up the truck.
ELOISA LIWAGI put a little extra gas in the tank, more than 1/4 tank when I returned. Will a pro-rated fee be returned to me?
GRACE OWENSThe customer service was great but the cleanliness of the truck was not great. It looked like it hadn’t been washed in a while and the truck had odor of cigarette smoke. The customer service offset any concerns with the condition of the truck for the 24 hours we used it for.
VICTOR MIRANDAI was charged for an extra day
DELLA GARCIAGood place and fast service
MICHAEL TALLEYpersonable service.
STEPHEN LUNDGRENThe crew at this location and equipment were great! But you as a company suck! I rented equipment from you on two different occasions & both times you overbooked equipment so our reservation pick up time was changed. We had people scheduled to help us move and had to reschedule because of your lack of communication! I am sharing my experiences & warning others how you do business. And advising them to use other rental companies.
Josh TombsTrailer was clean but was not in good shape. Roll up door was hard to move. WD 40 helped but was still hard. Not the fault of the dealer it just came in
Barry BickleVery nice and accommodating.
PAUL PATTONSqueaky brakes
PERRY THOMASExcellent service!!!
Antonio Olideprice of trailer was too expensive
EDWIN STONEA little sketchy area.. but service was great
Randall WongWe live in Turlock, Ca. Had to pick it up in Laythrop,Ca. Waited in Laythrop for 3 hours and was told later to pick it up in Modesto. Had to extend return day by 2 days because by the time I got home all my help had left. So i didn’t start packing until the next day. When i returned the truck a day early they would not credit me for that.
John SouzaThe location looked a bit run down, but had extremely nice and helpful employees. The actual equipment was old and not sure it could be "cleaned" any better. I would recommend this location.
Erica Perezvery curtious and effecient
julie fochaHave more fuel, and have it clean
scarlett pooveyLowest Price Auto Glass needs to be held accountable for faulty equipment. The trailer I rented didn't have enough air pressure in the tire which caused it to blow once I loaded my car onto the trailer. Had this facility gone through the proper procedures to check the functionality and overall safety of the trailer, this would not have happened. If I could rate less than one star, I would.
Alex WarderNothing, good service
josh bowenDint have to improve anything amazing people!
tony olideAmazing as always!! Borh guys that helped me James and Tony were amazing!!!! Uhaul is lucky to have them!!!!!
tony olideLocation was was 2 blocks from my destination. In the pouring rain they got to work right away and took care of everything.Very helpful and gracious.
JON MCINTYREExcellent service from the lowest price auto glass personnel!!!!
tony olideVery nice and friendly excellent customer service
hanibal bazaRecommendation to johns moving service, helpers. They load truck and drive it and unload it for great price. Do it.. stop telling people to find themselves someone, these guys are great.
Deme DarzenthasThe place was not the greatest looking, but the gentleman who helped me was excellent and very friendly
KEN DUGANThe pickup location did not appear to be in a safe neighborhood for a single woman. And the office is old and dirty.
Kathy LinkinsNeeds to be a little more professional.
David OverturfAMAAAAZIING CUSTOMER SERVICE!!! Will be going back to them for any rentals i may need in the future!!!!
tony olideIt was very dirty, dried food and candy under seats and windshield was full of bugs. We needed it but never again.
Mindy VierraI scheduled to pick up at 7a. A uhaul worker confirmed this time. The store location did not open until 9. I was not happy. This greatly delayed my travels.
Kayla OrtizRequire employees to read notes before harassing customers daily to return truck. I notified this location I was keeping truck for an extended time gave date even when I was told It wasn’t necessary just to drop off when I was done . Well they called me everyday asking when I was returning truck. I asked why were they calling me every day? They said no notes jotted they spoke to you. I called and spoke to a woman who never asked my name she said bring it in when you’re done. So the next guy I spoke to when he called got all my info said he’d jot down I was keeping untill following Monday. Then that’s when the fone calls began. I was upset to be harassed durning a graduation ceremony!!!
Josephine Lopez