Customer Reviews for Luna Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Luna Auto Sales
One Location in East San Jose, you couldn't tell the front of the Store if it's the UHAUL place or some Shop. Maybe put a big signage.
My experience was a positive one. He answered all my questions and also added some info that would be later on very useful at the end of my rental. I would recommend this U Haul station to all my co workers, friends, and any one else looking to rent. 5 STARS!!!
Everything was great. I couldn't get the truck back when I was supposed to but because we got it back within the 24 hours no extra charge. Thanks UHAUL personal I am very pleased
What is the Environmental Fee and WHY is it charged. Another way to squeeze a buck out of the customers. You charge enough mileage and gas refill charges to double the env fee. I will be protesting this fee with the Feds and local News ombudsmen.
order was incorrect service was slow.
Owner very nice. Truck was in excellent condition.
The truck was double booked!! In this computer era there is no possible good excuse for this. That confusion cost two parties an extra 45 min. of standing around. Even then the boss was more concerned with his tire customers than his UHaul clients. Very abominable service. :<(
The wait is too long.
Not enough truck rental
widen the drive way entrance. The gate is too narrow. makes its a big difficult coming in from a busy street.
Requested supplies were not available, truck was dirty, location was not desirable. Costumer service was great though.
the truck had bad aliment .. was hard to drive