Customer Reviews for Luna Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Luna Auto Sales
The truck was double booked!! In this computer era there is no possible good excuse for this. That confusion cost two parties an extra 45 min. of standing around. Even then the boss was more concerned with his tire customers than his UHaul clients. Very abominable service. :<(
The wait is too long.
Not enough truck rental
widen the drive way entrance. The gate is too narrow. makes its a big difficult coming in from a busy street.
Requested supplies were not available, truck was dirty, location was not desirable. Costumer service was great though.
the truck had bad aliment .. was hard to drive
After 20 hours of driving, The guy at the desk make me clean up the cabin for some "Sunflower seeds"
Parking is not convenient as in no parking. Also I was told it would be $19.99 a day and it was $90.00 for only 6 hours.
The person helping me was excellent and did a great job. I feel I was sent to this hole in the wall location because I was towing to Oregon. My preferrered site on Curtner had no less than 4 - 6x12 trailers on the ligand my reservation had been in place for a long time. The trailer was very old and covered with damage X's but worked fine with no mechanical issues . I also received very good service att he Curtner location for all my supplies my only complaint is having to drive clear across town.
hard to find and hard to pull into, no drop box for after hours return of keys.
Location sucks. Thought it was a scam at first. Real sketchy.
Opportunities for late night dropoff as is possible at some locations.
Promissory note not honored.